Kim Butcher Email & Phone Number | • Provides disciplined leadership including setting clear expectations and holding the team and self-accountable for results. • Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments. • Selects, develops and manages performance of individuals and team, measured by appropriate performance. • Hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire results. • Consistently delivers acceptable results as measured by the scorecard with an intense focus on customer service and sales growth. • Monitors and proactively addresses outliers, e.g.; customer satisfaction, sales, controllable costs, profit, margin, operational processes, and compliance as measured by appropriate reports. • Teaches, models and leads ways to satisfy customers, finds ways to say yes, e.g., helpful associates, complaint resolution. • Personally supports, coaches and develops team members, creating an environment where our associates can be successful. • Ensures that all initiatives and processes are in full compliance with company policies and practices. • Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution and POS reductions. • Achieves controllable cost plans and identify and communicate continuous improvement opportunities. • Communicates opportunities and solutions that will allow clients to meet/exceed profit plans. VOLUNTEER WORK GOOD NEWS RESCUE MISSION (2014 – CURRENT) SHASTA COUNTY WOMEN’S REFUGE (2004 -2006); RECEIVED “MAKING A DIFFERENCE FOR WOMEN” AWARD FROM SOROPTIMIST INTERNATIONAL

Kim Butcher

• Provides disciplined leadership including setting clear expectations and holding the team and self...
Redding, California, United States

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Kim Butcher’s Email kbutcher@sears.com

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Kim Butcher’s Location Redding, California, United States

Kim Butcher’s Current Industry Sears Holdings

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Work Experience

Sears Holdings

Store Manager

1993-10-01 00:00:00 - Present

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FAQ About Kim Butcher

Kim Butcher is located at
Redding, California, United States

Kim Butcher is a • Provides disciplined leadership including setting clear expectations and holding the team and self-accountable for results. • Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments. • Selects, develops and manages performance of individuals and team, measured by appropriate performance. • Hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire results. • Consistently delivers acceptable results as measured by the scorecard with an intense focus on customer service and sales growth. • Monitors and proactively addresses outliers, e.g.; customer satisfaction, sales, controllable costs, profit, margin, operational processes, and compliance as measured by appropriate reports. • Teaches, models and leads ways to satisfy customers, finds ways to say yes, e.g., helpful associates, complaint resolution. • Personally supports, coaches and develops team members, creating an environment where our associates can be successful. • Ensures that all initiatives and processes are in full compliance with company policies and practices. • Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution and POS reductions. • Achieves controllable cost plans and identify and communicate continuous improvement opportunities. • Communicates opportunities and solutions that will allow clients to meet/exceed profit plans. VOLUNTEER WORK GOOD NEWS RESCUE MISSION (2014 – CURRENT) SHASTA COUNTY WOMEN’S REFUGE (2004 -2006); RECEIVED “MAKING A DIFFERENCE FOR WOMEN” AWARD FROM SOROPTIMIST INTERNATIONAL