Kent Blossom Email & Phone Number | Throughout my career I've demonstrated that the key to a profitable and sustainable IT services business is delivering a high quality client experience – products, services, and ultimately outcomes. I've led regional and global teams while serving in executive roles in Sales, Customer Success, Quality Assurance, and Portfolio Design and Management. I've gained deep insight into dealing with the challenges every SaaS business faces. How do we get the right portfolio mix? What supporting services do we need? How do we manage the financial transition from OTC to ARR? What is the right strategic approach to sales? How do we obtain relevant client feedback? Are new clients using the offering? If not, why not? What are the real issues holding us back from faster growth? How do we hire, train, retain and incent a sales team for the Cloud offering? How do we make it easy for clients to try the offering? How do we build a Customer Success team to nurture, renew and expand? As a C-Suite advisor, I bring a disciplined and practical approach to determining the right portfolio mix, needed support services, and profitably managing the transition from a perpetual license to subscription business model. My service as a United States Marine and experience holding Top Secret (TS/SCI) US Government security clearances helped build the rigor and discipline I exhibit in my business and personal lives.

Kent Blossom

Throughout my career I've demonstrated that the key to a profitable and sustainable IT services busi...
Wilmington, North Carolina, United States

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Kent Blossom’s Email kblossom@ibm.com

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Kent Blossom’s Location Wilmington, North Carolina, United States

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VP / General Manager, IBM SaaS Industry Platform

2018-01-01 00:00:00 - 2020-01-01 00:00:00

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Kent Blossom is a Throughout my career I've demonstrated that the key to a profitable and sustainable IT services business is delivering a high quality client experience – products, services, and ultimately outcomes. I've led regional and global teams while serving in executive roles in Sales, Customer Success, Quality Assurance, and Portfolio Design and Management. I've gained deep insight into dealing with the challenges every SaaS business faces. How do we get the right portfolio mix? What supporting services do we need? How do we manage the financial transition from OTC to ARR? What is the right strategic approach to sales? How do we obtain relevant client feedback? Are new clients using the offering? If not, why not? What are the real issues holding us back from faster growth? How do we hire, train, retain and incent a sales team for the Cloud offering? How do we make it easy for clients to try the offering? How do we build a Customer Success team to nurture, renew and expand? As a C-Suite advisor, I bring a disciplined and practical approach to determining the right portfolio mix, needed support services, and profitably managing the transition from a perpetual license to subscription business model. My service as a United States Marine and experience holding Top Secret (TS/SCI) US Government security clearances helped build the rigor and discipline I exhibit in my business and personal lives.