Ken Komara Email & Phone Number | More than fifteen years of experience as a business analyst, designer, technical writer, instructional designer using a systematic approach to design and documenting human performance technology solutions for IT organizations. This experience includes: • Facilitate analysis of complex business practices, operations, and technologies to capture requirements and use cases through interactive sessions with clients. • Document detailed business requirements, design solutions, process flows, use cases and acceptance criteria in the form of stories. • Design and develop training, workshops, technical documentation, and communication to ensure needs are met for new or enhanced solutions, operational changes, and system upgrades. • Design and facilitate test plans to ensure new or planned changes meet business requirements. • Work closely with on-site, third-party, and outsourced application development teams to drive business solution from inception to implementation using Agile principles. This writing stories, performing QA activities, and acting as project Scrum master. • ITIL Foundation v3 Certified. • ServiceNow Certified System Administrator. • Leverage system analytic tools to identify service level performance gaps and improvements. • Diagnose problems and identify opportunities for process redesign and improvement through process efficiency and automation. • Work closely with the business as the primary point of contact between the business stakeholders and software development and information technology.

Ken Komara

More than fifteen years of experience as a business analyst, designer, technical writer, instruction...
370 Wagon Creek Loop, Creal Springs, United States

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Ken Komara’s Email ken.komara@fisglobal.com

Ken Komara’s Phone Numbers +1 877-776-****

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Ken Komara’s Location 370 Wagon Creek Loop, Creal Springs, United States

Ken Komara’s Current Industry Fis

Ken Komara’s Prior Industry Linium | Allstate | The Cara | Arthur Andersen

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Work Experience

Fis

Business Process Solutions Consultant Senior

2018-12-01 00:00:00 - Present

Linium

Business Process Consultant

2015-11-01 00:00:00 - 2018-11-01 00:00:00

Allstate

Business Analyst Lead Consultant - Service Catalog

2006-01-01 00:00:00 - 2015-10-01 00:00:00

The Cara

Consultant - Instructional Designer

2002-01-01 00:00:00 - 2003-01-01 00:00:00

Arthur Andersen

Senior Instructional Designer

1994-10-01 00:00:00 - 2002-08-01 00:00:00

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FAQ About Ken Komara

Ken Komara is located at
370 Wagon Creek Loop, Creal Springs, United States

Ken Komara is a More than fifteen years of experience as a business analyst, designer, technical writer, instructional designer using a systematic approach to design and documenting human performance technology solutions for IT organizations. This experience includes: • Facilitate analysis of complex business practices, operations, and technologies to capture requirements and use cases through interactive sessions with clients. • Document detailed business requirements, design solutions, process flows, use cases and acceptance criteria in the form of stories. • Design and develop training, workshops, technical documentation, and communication to ensure needs are met for new or enhanced solutions, operational changes, and system upgrades. • Design and facilitate test plans to ensure new or planned changes meet business requirements. • Work closely with on-site, third-party, and outsourced application development teams to drive business solution from inception to implementation using Agile principles. This writing stories, performing QA activities, and acting as project Scrum master. • ITIL Foundation v3 Certified. • ServiceNow Certified System Administrator. • Leverage system analytic tools to identify service level performance gaps and improvements. • Diagnose problems and identify opportunities for process redesign and improvement through process efficiency and automation. • Work closely with the business as the primary point of contact between the business stakeholders and software development and information technology.