FAQ About Kelly Brown

• What is Kelly Brown's address?

  Kelly Brown is located at
  Phoenix, Phoenix, United States

• What is Kelly Brown's job title?

  Kelly Brown is a Dedicated people and operations executive with proven success in credit, collections, customer service, operations, and Human Resources that include achieving business objectives in startup, turnaround, and rapid change environments. Expertise in developing top performing teams, project management, process improvement initiatives and change management strategies. Excels at challenges! 𝙄 𝙖𝙢 𝙖 𝙜𝙧𝙤𝙬𝙩𝙝-𝙛𝙤𝙘𝙪𝙨𝙚𝙙 𝙡𝙚𝙖𝙙𝙚𝙧 𝙤𝙛𝙛𝙚𝙧𝙞𝙣𝙜 𝙤𝙫𝙚𝙧 15 𝙮𝙚𝙖𝙧𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙞𝙣 𝙤𝙥𝙩𝙞𝙢𝙞𝙯𝙞𝙣𝙜 𝙘𝙧𝙚𝙙𝙞𝙩 𝙨𝙚𝙧𝙫𝙞𝙘𝙚𝙨, 𝙝𝙪𝙢𝙖𝙣 𝙧𝙚𝙨𝙤𝙪𝙧𝙘𝙚𝙨, 𝙖𝙣𝙙 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨. 》 I have successfully led multiple call center locations and operational departments, fostering a culture of service excellence and proactive cost management. 》 My expertise lies in designing insightful training programs and implementing performance metrics to develop future leaders. I am skilled in spearheading change management efforts and introducing robust policies to drive operational efficiency. 》 I have a proven track record of collaborating with senior leadership to present performance improvement initiatives and facilitate informed decision-making. 》 I am passionate about creating and growing organizational brands with a focus on continuous improvement. My personal and professional sides so closely align. I am a “live healthy” enthusiast who loves the outdoors, exercise, and cultivating close relationships. I love having opportunities to develop people and I operate through the 3-Ls…Let Love Lead! 𝙄 𝙖𝙢 𝙢𝙤𝙨𝙩 𝙥𝙧𝙤𝙪𝙙 𝙤𝙛 𝙗𝙚𝙞𝙣𝙜 𝙖𝙗𝙡𝙚 𝙩𝙤 𝙝𝙚𝙡𝙥 𝙥𝙚𝙤𝙥𝙡𝙚 𝙖𝙘𝙝𝙞𝙚𝙫𝙚 𝙩𝙝𝙚𝙞𝙧 𝙜𝙤𝙖𝙡𝙨: 》 As a coaching leader, I have achieved a 50% promotion rate for new leaders under my watch. 》 Career path planning for top talent, and aligning them with the right opportunities for them to thrive. And I am excited to connect with like-minded leaders in growing organizations, let's connect! Areas of Strength: Call Center Operations Management / Continuous Process Improvement / Team Leadership & Development / Strategic Planning & Execution / Diversity, Equity, and Inclusion / Organizational Transformation / Talent Acquisition & Retention / Customer Service Excellence / Training Program Design / Scorecard Development / Budget & Cost Control / Change Management

• What industry does Kelly Brown currently work in?

  Kelly Brown currently works in the

• Which languages does Kelly Brown speak?

  No Languages Available

• Which industries has Kelly Brown previously worked in?

  Kelly Brown has prior
  experience in the following industries:
  Sonsio Vehicle Protection | Paypal | Macys Credit And Customer Services

• What is Kelly Brown’s work experience?

  Kelly Brown has the following professional experience:
  Sonsio Vehicle Protection | Paypal | Macys Credit And Customer Services

• How can I find Kelly Brown on LinkedIn?

  You can view Kelly Brown’s LinkedIn profile at LinkedIn URL

• What are Kelly Brown’s work email addresses?

  Kelly Brown’s work email
  addresses are
  kbrown@sonsio.com

• What company does Kelly Brown work for?