Keli Jackson Email & Phone Number | I am a results-driven Learning and Development professional with a Training Magazine Hall of Fame organization. I have rich expertise in performing needs analyses as well as designing, developing, and facilitating instructor-led and e-learning courseware for call center associates and their leadership. I have created courses supporting: • sales skills • product launches and enhancements • promotional offers • system enhancements • process changes • customer experience • leadership development • continuous learning program I especially enjoy simplifying complex content so that it is easily accessible by the average learner. My background also includes eight years of successfully managing virtual teams of as many as 13 management employees performing user acceptance testing and issue resolution management.

Keli Jackson

I am a results-driven Learning and Development professional with a Training Magazine Hall of Fame or...
Lubbock, Texas, United States

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Keli Jackson’s Location Lubbock, Texas, United States

Keli Jackson’s Current Industry Verizon

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Senior Manager, Learning and Development

2023-12-01 00:00:00 - Present

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Keli Jackson is a I am a results-driven Learning and Development professional with a Training Magazine Hall of Fame organization. I have rich expertise in performing needs analyses as well as designing, developing, and facilitating instructor-led and e-learning courseware for call center associates and their leadership. I have created courses supporting: • sales skills • product launches and enhancements • promotional offers • system enhancements • process changes • customer experience • leadership development • continuous learning program I especially enjoy simplifying complex content so that it is easily accessible by the average learner. My background also includes eight years of successfully managing virtual teams of as many as 13 management employees performing user acceptance testing and issue resolution management.