Kathryn Rutkowski Email & Phone Number | 💡I am a strategic and pragmatic Program and Service Leader with a reputation for accountability, integrity, and delivery of solutions that create customer and business value. My focus is everything Customer and Experience. 👁️‍🗨️ Customers have jobs to be done and problems to be solved, and business requires clear vision and strategy to understand and action what their customers need to enable effective solutions in a collaborative, empathetic, inclusive, scalable and sustainable way. This is what I aim to achieve every day. ✔️ Known for 'getting things done' across matrix organisations, I have 25+ years experience in Go To Market, Global Strategy, Consulting, Operations, Finance, Productivity, Customer Advocacy, Customer Experience, Remediation, Digital, UX, CRM, ITIL, Agile, Employee Innovation, Retail Banking, IT infrastructure, Wealth, Hospitality and Quality. 📢 I distill complex problems into clear solutions, translate data into insights, and define business case success measures to deliver realistic action plans with tangible benefits. ⚖️ I build rapport as a trusted advisor and delivery partner to sponsors, stakeholders, vendors and colleagues because I am genuinely interested in understanding business problems, navigating constraints and delivering prioritised solutions that make a difference. 🧩 I use visual facilitation and storytelling to clarify, collaborate, prioritise and deliver. I aim to create circular operating models with feedback loops to measure customer value and business improvements so that: • customers will be loyal advocates • teams define and own their progress • senior leaders see tangible results. Personal: kathryn5761@bigpond.com Consulting: hello@whatexperience.com.au Phone: +61 (0) 414 494 818

Kathryn Rutkowski

💡I am a strategic and pragmatic Program and Service Leader with a reputation for accountability, in...
Sydney, New South Wales, Australia

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Kathryn Rutkowski’s Email kathryn_rutkowski@ceridian.com

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Kathryn Rutkowski’s Location Sydney, New South Wales, Australia

Kathryn Rutkowski’s Current Industry Dayforce

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Work Experience

Dayforce

Director Program Management, APJ

2022-11-01 00:00:00 - Present

Career Break

2022-08-01 00:00:00 - 2022-10-01 00:00:00

Ausgrid

Customer Transformation Program Manager

2021-07-01 00:00:00 - 2022-08-01 00:00:00

What Experience

Founder and Principal Consultant

2020-11-01 00:00:00 - 2022-05-01 00:00:00

Pmi Sydney

Vice President | Chief Operating Officer | Board Member - volunteer

2020-08-01 00:00:00 - 2021-04-01 00:00:00

Atlassian

Senior Program Manager - Customer Support and Success

2018-05-01 00:00:00 - 2021-03-01 00:00:00

Westpac

Head of Customer Advocacy Improvement (contract)

2017-04-01 00:00:00 - 2018-04-01 00:00:00

Amp

Project Manager - Customer Strategy and Insights (contract)

2016-01-01 00:00:00 - 2016-03-01 00:00:00

Commonwealth Bank

Executive Manager Productivity Program - Group Customer Relations

2015-01-01 00:00:00 - 2015-09-01 00:00:00

Perpetual

Business Analyst

2006-09-01 00:00:00 - 2008-06-01 00:00:00

Cash Services

Business Analyst

2003-03-01 00:00:00 - 2006-08-01 00:00:00

Chubb Security Services

Cash Room Analyst

2001-11-01 00:00:00 - 2003-03-01 00:00:00

Fox Studios

Manager Cash Control

1999-07-01 00:00:00 - 2001-11-01 00:00:00

Star City

Revenue Audit Officer

1996-06-01 00:00:00 - 1999-07-01 00:00:00

Skills

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Languages

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FAQ About Kathryn Rutkowski

Kathryn Rutkowski is located at
Sydney, New South Wales, Australia

Kathryn Rutkowski is a 💡I am a strategic and pragmatic Program and Service Leader with a reputation for accountability, integrity, and delivery of solutions that create customer and business value. My focus is everything Customer and Experience. 👁️‍🗨️ Customers have jobs to be done and problems to be solved, and business requires clear vision and strategy to understand and action what their customers need to enable effective solutions in a collaborative, empathetic, inclusive, scalable and sustainable way. This is what I aim to achieve every day. ✔️ Known for 'getting things done' across matrix organisations, I have 25+ years experience in Go To Market, Global Strategy, Consulting, Operations, Finance, Productivity, Customer Advocacy, Customer Experience, Remediation, Digital, UX, CRM, ITIL, Agile, Employee Innovation, Retail Banking, IT infrastructure, Wealth, Hospitality and Quality. 📢 I distill complex problems into clear solutions, translate data into insights, and define business case success measures to deliver realistic action plans with tangible benefits. ⚖️ I build rapport as a trusted advisor and delivery partner to sponsors, stakeholders, vendors and colleagues because I am genuinely interested in understanding business problems, navigating constraints and delivering prioritised solutions that make a difference. 🧩 I use visual facilitation and storytelling to clarify, collaborate, prioritise and deliver. I aim to create circular operating models with feedback loops to measure customer value and business improvements so that: • customers will be loyal advocates • teams define and own their progress • senior leaders see tangible results. Personal: kathryn5761@bigpond.com Consulting: hello@whatexperience.com.au Phone: +61 (0) 414 494 818

Kathryn Rutkowski currently works in the Dayforce |

No Languages Available

Kathryn Rutkowski has prior
experience in the following industries:
Career Break | Ausgrid | What Experience | Pmi Sydney | Atlassian | Westpac | Amp | Commonwealth Bank | Perpetual | Cash Services | Chubb Security Services | Fox Studios | Star City

Kathryn Rutkowski has the following professional experience:
Dayforce | Career Break | Ausgrid | What Experience | Pmi Sydney | Atlassian | Westpac | Amp | Commonwealth Bank | Perpetual | Cash Services | Chubb Security Services | Fox Studios | Star City