Katherine Fontaine Email & Phone Number | • A strategic problem solver and Live Operations expert responsible for working cross-functionally to identify, design, and implement solutions to some of our Phoenix-based Support team’s most challenging problems • Leverages effective communication, a deep understanding of operational processes, and analytical acumen to champion 1% better initiatives. • Champions project creation, planning, and execution by establishing clear metrics for success, designating project components to the appropriate cross-functional DRI, and removing or escalating roadblocks to ensure the project timeline is achieved. • Think strategically to plan agent workflow transformation by identifying the strategic inputs necessary to advance team performance and achieve department goals.

Katherine Fontaine

• A strategic problem solver and Live Operations expert responsible for working cross-functionally t...
San Francisco, California, United States

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Katherine Fontaine’s Email kfontaine@doordash.com

Katherine Fontaine’s Phone Numbers

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Katherine Fontaine’s Location San Francisco, California, United States

Katherine Fontaine’s Current Industry Doordash

Katherine Fontaine’s Prior Industry Square | Antlre | Cascades

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Business Process Analyst

2020-10-01 00:00:00 - Present

Live Operations Manager

2018-06-01 00:00:00 - 2019-11-01 00:00:00

Office Manager (Temp)

2017-07-01 00:00:00 - 2017-12-01 00:00:00

Client Experience Coordinator

2014-08-01 00:00:00 - 2016-06-01 00:00:00

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Katherine Fontaine is a • A strategic problem solver and Live Operations expert responsible for working cross-functionally to identify, design, and implement solutions to some of our Phoenix-based Support team’s most challenging problems • Leverages effective communication, a deep understanding of operational processes, and analytical acumen to champion 1% better initiatives. • Champions project creation, planning, and execution by establishing clear metrics for success, designating project components to the appropriate cross-functional DRI, and removing or escalating roadblocks to ensure the project timeline is achieved. • Think strategically to plan agent workflow transformation by identifying the strategic inputs necessary to advance team performance and achieve department goals.