Karim Razik Email & Phone Number | An accomplished Information Technology Services Delivery Professional with over 20 years of experience developing complex support solutions and leading the services delivery of exceptional client service and support. Leverages strong customer relationship management, problem solving skills, and communication skills proven to produce results. Proficiency in managing hardware/software technologies and service delivery engagements, resulting in delivering projects on time and within budget, while exceeding client satisfaction targets. Heavy focus on Retail and Food & Beverage customers. Other key Strengths include: * Strong project leadership skills including monitoring and controlling multiple engagements & resources with a strong customer focus and decision making skills. * Demonstrated and proven knowledge & experience of the IT industry, technology and services. * Ability to initiate and execute procedures and controls in a result-oriented environment. * Strong experience with managing multiple teams & resources in a project environment * Demonstrated results to meet sales targets and operational goals * Advanced experience with developing statement of works (SOW) and services pricing * Applied experience with IMAC’s, deployments, implementations, solution design, service delivery management, technical writing and managed service

Karim Razik

An accomplished Information Technology Services Delivery Professional with over 20 years of experien...
Mississauga, Mississauga, Canada

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Karim Razik’s Email krazik@metafore.ca

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Karim Razik’s Location Mississauga, Mississauga, Canada

Karim Razik’s Current Industry Zones

Karim Razik’s Prior Industry Cdw | Metafore It Solutions | Ibm Global Services | Hewlett Packard Enterprise

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Senior Services Manager

2017-12-01 00:00:00 - Present

Senior Business Development- Services

2017-02-01 00:00:00 - 2017-01-01 00:00:00

Project Manager

2006-11-01 00:00:00 - 2013-11-01 00:00:00

Project Manager

2000-01-01 00:00:00 - 2006-01-01 00:00:00

Techincal Support Analyst

1999-01-01 00:00:00 - 2000-02-01 00:00:00

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Karim Razik is a An accomplished Information Technology Services Delivery Professional with over 20 years of experience developing complex support solutions and leading the services delivery of exceptional client service and support. Leverages strong customer relationship management, problem solving skills, and communication skills proven to produce results. Proficiency in managing hardware/software technologies and service delivery engagements, resulting in delivering projects on time and within budget, while exceeding client satisfaction targets. Heavy focus on Retail and Food & Beverage customers. Other key Strengths include: * Strong project leadership skills including monitoring and controlling multiple engagements & resources with a strong customer focus and decision making skills. * Demonstrated and proven knowledge & experience of the IT industry, technology and services. * Ability to initiate and execute procedures and controls in a result-oriented environment. * Strong experience with managing multiple teams & resources in a project environment * Demonstrated results to meet sales targets and operational goals * Advanced experience with developing statement of works (SOW) and services pricing * Applied experience with IMAC’s, deployments, implementations, solution design, service delivery management, technical writing and managed service