Karim Hassan Email & Phone Number | Senior Service Engineer with over 16 years of experience in the tech field, including working with big enterprise customers and sovereign clouds. I have a proven track record of success in automation engineering solutions, leading escalations and sensitive incidents, and effective communication with stakeholders and Senior Leadership Management. Skilled in working across complex projects and multiple teams, with a strong background in cloud engineering and a talent for problem-solving. At Microsoft, I have demonstrated my ability to lead highly skilled teams by effectively articulating the business impact in a manner that aligns with customer priorities and the requirements of a large-scale service offering. Accountable for reducing impact to customers and their experience with Microsoft 365, with a focus on Exchange. Experienced in developing engineering solutions and automations to enhance our ability to tackle customer challenges in a timely and effective manner.

Karim Hassan

Senior Service Engineer with over 16 years of experience in the tech field, including working with b...
Dublin, Dublin, Ireland

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Karim Hassan’s Location Dublin, Dublin, Ireland

Karim Hassan’s Current Industry Microsoft

Karim Hassan’s Prior Industry Orange Business Services | Alexandria Institute Of Engineering And Technology

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Enterprise Cloud Engineer

2017-12-01 00:00:00 - Present

Customer Service Manager

2014-12-01 00:00:00 - 2017-12-01 00:00:00

Teaching Instructor

2005-07-01 00:00:00 - 2007-02-01 00:00:00

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Karim Hassan is a Senior Service Engineer with over 16 years of experience in the tech field, including working with big enterprise customers and sovereign clouds. I have a proven track record of success in automation engineering solutions, leading escalations and sensitive incidents, and effective communication with stakeholders and Senior Leadership Management. Skilled in working across complex projects and multiple teams, with a strong background in cloud engineering and a talent for problem-solving. At Microsoft, I have demonstrated my ability to lead highly skilled teams by effectively articulating the business impact in a manner that aligns with customer priorities and the requirements of a large-scale service offering. Accountable for reducing impact to customers and their experience with Microsoft 365, with a focus on Exchange. Experienced in developing engineering solutions and automations to enhance our ability to tackle customer challenges in a timely and effective manner.