Karen Brothers Email & Phone Number | I am a service-focused, multi-faceted individual experienced with account management, RFP’s & contracts, employee management & training, and all aspects of customer relations. My talent & dedication guarantee that your customers and employees experience world-class service ensuring your organizations continued success. CORE COMPETENCIES ACCOUNT MANAGEMENT: Managed largest domestic dealer 20M and largest International Distributor 15M efficiently and effectively. CONTRACT SPECIALIST: Took ownership of the beginning-to-end RFP/Contract process in delivering winning, lucrative responses both in terms of content and presentation using my background in solutions, services and experience of the bid process. MANAGEMENT & TRAINING: Responsible for the educational training and development of new employees. Outlining step by step process and mapping the benchmarks needed throughout. CUSTOMER SERVICE: Resolve complex requests or complaints by exercising independent judgement, decision-making and problem solving abilities resulting in high customer and company satisfaction. PROJECT MANAGEMENT: Handled multiple projects simultaneously without compromising consistency or output of work by actively evaluating daily tasks and effectively setting priorities ensuring all deadlines were met, both immediate and long-term.

Karen Brothers

I am a service-focused, multi-faceted individual experienced with account management, RFP’s & contra...
Bellingham, Massachusetts, United States

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Karen Brothers’s Location Bellingham, Massachusetts, United States

Karen Brothers’s Current Industry Boston Piezo Optics

Karen Brothers’s Prior Industry Anixter | Cybex International

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Office & Sales Manager

2021-04-01 00:00:00 - Present

Strategic Alliance Account Associate

2019-02-01 00:00:00 - 2019-10-01 00:00:00

Sales Operations Team Member/Contract Specialist

2004-02-01 00:00:00 - 2018-02-01 00:00:00

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Karen Brothers is a I am a service-focused, multi-faceted individual experienced with account management, RFP’s & contracts, employee management & training, and all aspects of customer relations. My talent & dedication guarantee that your customers and employees experience world-class service ensuring your organizations continued success. CORE COMPETENCIES ACCOUNT MANAGEMENT: Managed largest domestic dealer 20M and largest International Distributor 15M efficiently and effectively. CONTRACT SPECIALIST: Took ownership of the beginning-to-end RFP/Contract process in delivering winning, lucrative responses both in terms of content and presentation using my background in solutions, services and experience of the bid process. MANAGEMENT & TRAINING: Responsible for the educational training and development of new employees. Outlining step by step process and mapping the benchmarks needed throughout. CUSTOMER SERVICE: Resolve complex requests or complaints by exercising independent judgement, decision-making and problem solving abilities resulting in high customer and company satisfaction. PROJECT MANAGEMENT: Handled multiple projects simultaneously without compromising consistency or output of work by actively evaluating daily tasks and effectively setting priorities ensuring all deadlines were met, both immediate and long-term.