Kamal Raj Kumar Pothapragada Email & Phone Number | Digital Experience Leader Content Expert Customer Experience Advocate Product Enthusiast Total Experience - 17 Years Digital Experience & Digital Operations + Customer Experience + Product Management ≈ 15 Years Market Research, Voice of Customer & Employee Verbatim Analysis = 2 Years Profile Highlights: - World’s leading brands - B2B, B2C & D2C (Ecommerce) Models - Brand & Agency Experience - Unique Blend of 12+ Crucial Skills - America, EU & APAC Regions - Expertise in 5 Critical Brand Touchpoints - Certifications from Market Leaders in Personalization, Social Listening, Product Optimization & Analytics, Site Search Optimization, UX Design, Consent & Preference Management and CDP Exposed to 12+ Industries: IT, FMCG / CPG, Retail, Food service, Education, Public Transport, Banking & Fin Tech, Travel & Hospitality, Healthcare / Life sciences / Medical Devices, Semiconductors, News & Media, Market & Customer Research, consulting & agency, etc. Acquainted with Market-Leading Digital Platforms: Clickability, JIRA, Hotjar, NetLine, Moz Pro, Ahrefs, AEM, Dynamic Yield, LiveChat, Site24X7, Leadfeeder, Teamsite 7.4, Confluence, Sitecore, Google Analytics, Crazy Egg, Lead Forensics, SEMrush, SharePoint, Azure DevOps, Hootsuite, Qualtrics, Screaming Frog, HubSpot, QuickBase, Drift, Intercom, WordPress, Asana, ChatGPT, Dialogflow, Amplitude, OneTrust, Appcues, Segment, etc. Skill Set Digital Experience - Digital Experience Management - Digital Transformation - Website Strategy & Operations - Personalization & A/B Testing - Analytics & Insights - UX & UI Design - Digital Self-Help Optimization - Customer Journey Mapping - Search & Discovery (Site Search Optimization) - MarTech Stack Management Product Management - 5 Years of Exposure - Briefly played the role of Product Owner for two enterprise SaaS products Content - Content Strategy - Content Design & UX writing - Content Management Operations - Editorial - Content Marketing Chatbots - Conversational Design - Conversational UX Search: - SEO - Site Search Optimization Social Media: - Social Media Management Email - Email Engagement & Optimization Customer Experience : - VOC & VOE Verbatim Analysis - Voice of Customer Strategy - Mystery Shopping Audit - CXM KPIs, Analysis & Insights - Social Listening - Sentiment Analysis Leadership & Management skills: - Practice Management & Global SPOC - Hiring, Training & Mentoring - Cross-Functional Leadership - Stakeholder Management - Vendor Management

Kamal Raj Kumar Pothapragada

Digital Experience Leader Content Expert Customer Experience Advocate Product Enthusiast Total E...
Hyderabad, Telangana, India

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Kamal Raj Kumar Pothapragada’s Email kamal.pothapragada@tcs.com

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Kamal Raj Kumar Pothapragada’s Location Hyderabad, Telangana, India

Kamal Raj Kumar Pothapragada’s Current Industry Confidential

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Work Experience

Confidential

Pursuing certifications, Upskilling & Freelancing while looking for a new role

2024-02-01 00:00:00 - Present

Tata Consultancy Services

Senior Business Consultant / Associate Consultant

2022-02-01 00:00:00 - 2024-01-01 00:00:00

Ta Digital

Senior Manager

2019-07-01 00:00:00 - 2022-02-01 00:00:00

Columbus

Manager

2017-05-01 00:00:00 - 2019-04-01 00:00:00

L And T Metro Rail

Manager

2016-03-01 00:00:00 - 2017-05-01 00:00:00

Broadridge

Associate Process Manager

2013-03-01 00:00:00 - 2015-09-01 00:00:00

Gd Research Center

Associate Analyst

2011-06-01 00:00:00 - 2013-03-01 00:00:00

Kantar Operations

Coding Analyst

2007-09-01 00:00:00 - 2009-09-01 00:00:00

Self Employment Skill Development

Life before career

2002-10-01 00:00:00 - 2007-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Kamal Raj Kumar Pothapragada

Kamal Raj Kumar Pothapragada is located at
Hyderabad, Telangana, India

Kamal Raj Kumar Pothapragada is a Digital Experience Leader Content Expert Customer Experience Advocate Product Enthusiast Total Experience - 17 Years Digital Experience & Digital Operations + Customer Experience + Product Management ≈ 15 Years Market Research, Voice of Customer & Employee Verbatim Analysis = 2 Years Profile Highlights: - World’s leading brands - B2B, B2C & D2C (Ecommerce) Models - Brand & Agency Experience - Unique Blend of 12+ Crucial Skills - America, EU & APAC Regions - Expertise in 5 Critical Brand Touchpoints - Certifications from Market Leaders in Personalization, Social Listening, Product Optimization & Analytics, Site Search Optimization, UX Design, Consent & Preference Management and CDP Exposed to 12+ Industries: IT, FMCG / CPG, Retail, Food service, Education, Public Transport, Banking & Fin Tech, Travel & Hospitality, Healthcare / Life sciences / Medical Devices, Semiconductors, News & Media, Market & Customer Research, consulting & agency, etc. Acquainted with Market-Leading Digital Platforms: Clickability, JIRA, Hotjar, NetLine, Moz Pro, Ahrefs, AEM, Dynamic Yield, LiveChat, Site24X7, Leadfeeder, Teamsite 7.4, Confluence, Sitecore, Google Analytics, Crazy Egg, Lead Forensics, SEMrush, SharePoint, Azure DevOps, Hootsuite, Qualtrics, Screaming Frog, HubSpot, QuickBase, Drift, Intercom, WordPress, Asana, ChatGPT, Dialogflow, Amplitude, OneTrust, Appcues, Segment, etc. Skill Set Digital Experience - Digital Experience Management - Digital Transformation - Website Strategy & Operations - Personalization & A/B Testing - Analytics & Insights - UX & UI Design - Digital Self-Help Optimization - Customer Journey Mapping - Search & Discovery (Site Search Optimization) - MarTech Stack Management Product Management - 5 Years of Exposure - Briefly played the role of Product Owner for two enterprise SaaS products Content - Content Strategy - Content Design & UX writing - Content Management Operations - Editorial - Content Marketing Chatbots - Conversational Design - Conversational UX Search: - SEO - Site Search Optimization Social Media: - Social Media Management Email - Email Engagement & Optimization Customer Experience : - VOC & VOE Verbatim Analysis - Voice of Customer Strategy - Mystery Shopping Audit - CXM KPIs, Analysis & Insights - Social Listening - Sentiment Analysis Leadership & Management skills: - Practice Management & Global SPOC - Hiring, Training & Mentoring - Cross-Functional Leadership - Stakeholder Management - Vendor Management - Project Management (Agile)

Kamal Raj Kumar Pothapragada currently works in the Confidential |

No Languages Available

Kamal Raj Kumar Pothapragada has prior
experience in the following industries:
Tata Consultancy Services | Ta Digital | Columbus | L And T Metro Rail | Broadridge | Gd Research Center | Kantar Operations | Self Employment Skill Development

Kamal Raj Kumar Pothapragada has the following professional experience:
Confidential | Tata Consultancy Services | Ta Digital | Columbus | L And T Metro Rail | Broadridge | Gd Research Center | Kantar Operations | Self Employment Skill Development