Kadir Esen Email & Phone Number | I have nearly 14 years of experience in IT organization at, a sector-leading bank, Akbank. Since 2014, I am responsible for monitoring IT services and infrastructures. Also responsible for hands on development of inhouse monitoring tools, if it is needed. Communicating with other IT teams, in depth of services and infrastructures to identify monitoring needs, is a key role. Executing incident management and crysis management whenever service breakdowns occurs, in terms of ITSM. Whenever service breakdowns occur, coordination of various teams, as soon as possible, and making value for root-cause analyzes using monitoring tools are critical issues to minimize downtime. By all these key roles, i had great opportunity to gain experience about IT operations, as well. Previously, I was dealing with Capacity, Performance and Availability Management for nearly 5 years. Hands on development of measuring and reporting infrastructures for KPI's of SLA's were main responsibilities. All these opportunities helped me to become highly experienced in problem solving, analytical and holistically thinking, and also analyzing IT services and infrastructures with a customer point of view.

Kadir Esen

I have nearly 14 years of experience in IT organization at, a sector-leading bank, Akbank. Since 20...
Istanbul, Istanbul, Turkey

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Kadir Esen is a I have nearly 14 years of experience in IT organization at, a sector-leading bank, Akbank. Since 2014, I am responsible for monitoring IT services and infrastructures. Also responsible for hands on development of inhouse monitoring tools, if it is needed. Communicating with other IT teams, in depth of services and infrastructures to identify monitoring needs, is a key role. Executing incident management and crysis management whenever service breakdowns occurs, in terms of ITSM. Whenever service breakdowns occur, coordination of various teams, as soon as possible, and making value for root-cause analyzes using monitoring tools are critical issues to minimize downtime. By all these key roles, i had great opportunity to gain experience about IT operations, as well. Previously, I was dealing with Capacity, Performance and Availability Management for nearly 5 years. Hands on development of measuring and reporting infrastructures for KPI's of SLA's were main responsibilities. All these opportunities helped me to become highly experienced in problem solving, analytical and holistically thinking, and also analyzing IT services and infrastructures with a customer point of view.