Juliann Kirby Email & Phone Number | Juliann's career with Verizon started in 1997 as an operator in Staten Island, NY. Since that time Juliann has held various management positions with increasing responsibility and complexity. She has 20 years of experience in customer service and call center operations. Juliann has been recognized throughout the business for her hard work, dedication, thought leadership, change execution, and process engineering. She has been the recipient of multiple Presidential awards, a Pinnacle award, and several Spotlight awards for leadership and change management. Juliann managed the GRE dispatch center with 8 direct reports from 2014-2018. Juliann held the position as supervisor of Global Real Estate, managing 76 properties in Staten Island, Queens, and Brooklyn from 2018-2020. Juliann currently manages the GRE Customer Excellence Center center which processes over 500K critical ticketing issues yearly. Juliann has successfully completed her Bachelor's and MBA degrees. Juliann is currently pursuing her 2nd Master's Degree in Industrial and Organizational Psychology.

Juliann Kirby

Juliann's career with Verizon started in 1997 as an operator in Staten Island, NY. Since that time J...
New York City Metropolitan Area, New York City Metropolitan Area, United States

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Juliann Kirby’s Email juliann.m.kirby@verizon.com

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Juliann Kirby’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States

Juliann Kirby’s Current Industry Verizon

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Work Experience

Verizon

Global Real Estate Property Manager

1997-05-01 00:00:00 - Present

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FAQ About Juliann Kirby

Juliann Kirby is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States

Juliann Kirby is a Juliann's career with Verizon started in 1997 as an operator in Staten Island, NY. Since that time Juliann has held various management positions with increasing responsibility and complexity. She has 20 years of experience in customer service and call center operations. Juliann has been recognized throughout the business for her hard work, dedication, thought leadership, change execution, and process engineering. She has been the recipient of multiple Presidential awards, a Pinnacle award, and several Spotlight awards for leadership and change management. Juliann managed the GRE dispatch center with 8 direct reports from 2014-2018. Juliann held the position as supervisor of Global Real Estate, managing 76 properties in Staten Island, Queens, and Brooklyn from 2018-2020. Juliann currently manages the GRE Customer Excellence Center center which processes over 500K critical ticketing issues yearly. Juliann has successfully completed her Bachelor's and MBA degrees. Juliann is currently pursuing her 2nd Master's Degree in Industrial and Organizational Psychology.