Julian Curtis Email & Phone Number | A contract role supporting and delivering managed services contracts on three Fujitsu customer accounts. Transpower (National grid operator for New Zealand) | March 2015 - March 2017 - Delivered new managed services contract for infrastructure and end user services technology towers to replace long-term resource-based service. New Zealand Transport Agency Traffic Operations Centres | June 2014 - Feb 2015 - New managed services contract to replace internal IT support for the Joint Traffic Operations Centre in Auckland and NZTA Traffic Operations Centre in Wellington. Ministry of Business, Innovation and Employment | Nov 2013 - June 2014 - Supported Service Delivery team with disengagement activities on the account in transition-out phase. During this time MBIE was running a number of overlapping projects, including the migration of half of the organisation onto the primary environment prior to the organisation relocation and core application upgrades.This role, in a recentralised and rapidly expanding IT department, required me to liaise with the full range of university groups and management. Extensive large-scale project work, such as the Windows 2000/Exchange/AD migrations, required me often to utilise my initiative and customer service skills to deal with situations as they arose. As a senior staff team member I also trained and mentored staff and was acting Team Leader as required by my manager. The role also included secondments to Student Computing Services, the ITS Purchasing and Solutions team and the ITS Project Office.A secondment to the Managed Client project working under the supervision of Microsoft representatives to develop and implement the 2006 VUW-Standard XP Pro/Office 2003 image. As part of this role I hired the contract team for the 2006 CapEx Rollout and trained them to use processes developed by the Project Team. I managed this team in addition to liaising with Client Services and the IT Procurement group for the concurrent implementation of the Victoria Managed Client project.A secondment to the Purchasing and Solutions Team to perform a new role created out of the need for the IT Procurement Team to conduct the inaugural rollback under leasing in conjunction with the rollout of leased equipment for 2005. This role presented many challenges; while learning about leasing and reconciling the leasing data I also hired, trained and managed a team of contractors to complete the rollout/rollback using processes I developed as improvements to the rollout conducted the previous year.Management of the team provisioning user access, telephony and fleet equipment and application support for Kiwibank Corporate offices in Wellington, Auckland, the regional Business Banking Centres, and NZ Post Corporate and Franchise branches performing Kiwibank functions. Combined user-base of approximately 3800 with over 2700 devices managed nationwide. Kiwibank Corporate had peaked at 200% growth in this time. The role also included a rostered on-call IT Incident Manager component to manage major after-hours incidents, including for overnight interbank transfers.Secondment to the Chief Technical Office. Role output was a mobility strategy and investigation of Windows 8 for organisational use. Investigation into Desktop as a Service was also performed with engagement with Dell.Led the team provisioning user access, telephony and fleet equipment management for Kiwibank head office in Wellington, the regional Business Banking Centres, and NZ Post Corporate and Franchise branches performing Kiwibank functions. This role also included an IT Security function and an on-call IT Incident Manager component to manage major after hours incidents, including overnight interbank transfers.Initially a sole-charge function provisioning user access and client-side security for an expanding corporate office user base plus 2500 NZ Post Corporate and Franchise staff. Streamlined the legacy user access management processes within the limited budget constraints at the time.

Julian Curtis

A contract role supporting and delivering managed services contracts on three Fujitsu customer accou...
London, London, United Kingdom

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Julian Curtis’s Email julian.curtis@fujitsu.co.nz

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Julian Curtis’s Location London, London, United Kingdom

Julian Curtis’s Current Industry Sainsbury's

Julian Curtis’s Prior Industry Fujitsu New Zealand | Kiwibank | Victoria University of Wellington

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Work Experience

Sainsbury's

Client Delivery Manager

2018-02-01 00:00:00 - Present

Fujitsu New Zealand

Service Delivery Manager

2013-10-01 00:00:00 - 2017-03-01 00:00:00

Kiwibank

Solutions Architect

2012-05-01 00:00:00 - 2012-11-01 00:00:00

Victoria University of Wellington

Managed Client Project analyst

2005-12-01 00:00:00 - 2006-02-01 00:00:00

Skills

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Languages

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FAQ About Julian Curtis

Julian Curtis is located at
London, London, United Kingdom

Julian Curtis is a A contract role supporting and delivering managed services contracts on three Fujitsu customer accounts. Transpower (National grid operator for New Zealand) | March 2015 - March 2017 - Delivered new managed services contract for infrastructure and end user services technology towers to replace long-term resource-based service. New Zealand Transport Agency Traffic Operations Centres | June 2014 - Feb 2015 - New managed services contract to replace internal IT support for the Joint Traffic Operations Centre in Auckland and NZTA Traffic Operations Centre in Wellington. Ministry of Business, Innovation and Employment | Nov 2013 - June 2014 - Supported Service Delivery team with disengagement activities on the account in transition-out phase. During this time MBIE was running a number of overlapping projects, including the migration of half of the organisation onto the primary environment prior to the organisation relocation and core application upgrades.This role, in a recentralised and rapidly expanding IT department, required me to liaise with the full range of university groups and management. Extensive large-scale project work, such as the Windows 2000/Exchange/AD migrations, required me often to utilise my initiative and customer service skills to deal with situations as they arose. As a senior staff team member I also trained and mentored staff and was acting Team Leader as required by my manager. The role also included secondments to Student Computing Services, the ITS Purchasing and Solutions team and the ITS Project Office.A secondment to the Managed Client project working under the supervision of Microsoft representatives to develop and implement the 2006 VUW-Standard XP Pro/Office 2003 image. As part of this role I hired the contract team for the 2006 CapEx Rollout and trained them to use processes developed by the Project Team. I managed this team in addition to liaising with Client Services and the IT Procurement group for the concurrent implementation of the Victoria Managed Client project.A secondment to the Purchasing and Solutions Team to perform a new role created out of the need for the IT Procurement Team to conduct the inaugural rollback under leasing in conjunction with the rollout of leased equipment for 2005. This role presented many challenges; while learning about leasing and reconciling the leasing data I also hired, trained and managed a team of contractors to complete the rollout/rollback using processes I developed as improvements to the rollout conducted the previous year.Management of the team provisioning user access, telephony and fleet equipment and application support for Kiwibank Corporate offices in Wellington, Auckland, the regional Business Banking Centres, and NZ Post Corporate and Franchise branches performing Kiwibank functions. Combined user-base of approximately 3800 with over 2700 devices managed nationwide. Kiwibank Corporate had peaked at 200% growth in this time. The role also included a rostered on-call IT Incident Manager component to manage major after-hours incidents, including for overnight interbank transfers.Secondment to the Chief Technical Office. Role output was a mobility strategy and investigation of Windows 8 for organisational use. Investigation into Desktop as a Service was also performed with engagement with Dell.Led the team provisioning user access, telephony and fleet equipment management for Kiwibank head office in Wellington, the regional Business Banking Centres, and NZ Post Corporate and Franchise branches performing Kiwibank functions. This role also included an IT Security function and an on-call IT Incident Manager component to manage major after hours incidents, including overnight interbank transfers.Initially a sole-charge function provisioning user access and client-side security for an expanding corporate office user base plus 2500 NZ Post Corporate and Franchise staff. Streamlined the legacy user access management processes within the limited budget constraints at the time.