Judy Bonat Email & Phone Number | Dedicated, results orientated manager with extensive experience in client experience and call center operations, holding PA Health, Accident, Life and Fixed Annuity Insurance Producer License. CMS certified through Gorman Health Systems. Strong leader with ability to develop employees through hands on coaching and training. Expertise in the following areas demonstrated: All Phases of Contact Center Management ▪ Budgeting, Forecasting, Reporting and Analysis ▪ Quality Assurance & Compliance ▪ Client Relations • Customer Service • Vendor Relations • Employee Relations • Collective Bargaining Unit Experience • Operations Management • Project Management • Recruitment • Staff Training, Coaching and Development • Strategic Planning • Telecommunications • Inside Sales and Account management

Judy Bonat

Dedicated, results orientated manager with extensive experience in client experience and call center...
Philadelphia, Pennsylvania, United States

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Judy Bonat’s Email jbonat@lifewatch.com

Judy Bonat’s Phone Numbers

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Judy Bonat’s Location Philadelphia, Pennsylvania, United States

Judy Bonat’s Current Industry Health Partners Plans

Judy Bonat’s Prior Industry Inventiv Health | Novasom | Lifewatch | Ict | Spiegel

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Director, Telesales

2014-04-01 00:00:00 - Present

Manager of Call Center Operations

2013-01-01 00:00:00 - 2014-01-01 00:00:00

Associate Director Client Experience

2011-01-01 00:00:00 - 2012-01-01 00:00:00

General Manager Philadelphia Patient Care Center

2007-01-01 00:00:00 - 2011-01-01 00:00:00

Director of Operations

1998-01-01 00:00:00 - 2007-01-01 00:00:00

Operations Manager

1979-01-01 00:00:00 - 1998-01-01 00:00:00

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Judy Bonat is a Dedicated, results orientated manager with extensive experience in client experience and call center operations, holding PA Health, Accident, Life and Fixed Annuity Insurance Producer License. CMS certified through Gorman Health Systems. Strong leader with ability to develop employees through hands on coaching and training. Expertise in the following areas demonstrated: All Phases of Contact Center Management ▪ Budgeting, Forecasting, Reporting and Analysis ▪ Quality Assurance & Compliance ▪ Client Relations • Customer Service • Vendor Relations • Employee Relations • Collective Bargaining Unit Experience • Operations Management • Project Management • Recruitment • Staff Training, Coaching and Development • Strategic Planning • Telecommunications • Inside Sales and Account management