Juan Caraballo Ramirez Email & Phone Number | My name is Juan Caraballo Ramirez, I am a Tier II Help Desk Technician with 1 year of experience in IT Service Management, I help companies improve and enforce network and systems services and policies to maintain mission readiness and day to day tasks within military environment. Here are a few examples of my work: ⦁ Ensure requesters of ARNET, SARNET accounts are following military standard procedure to be granted access to said account, ensuring network safety and staff is properly trained. ⦁ Assisting in the update and life cycling of all WAMC computer systems and hardware in preparation for the new windows 10 20H2 version to be implemented within all medical compounds within Ft. Bragg Army Military Installation. ⦁ Managing, logging, and resolving system performance related problems & troubleshooting complex IT / service/helpdesk related issues within the stipulated time and organizational standards. ⦁ Ensuring all Critical, and Major Incidents are addressed within SLA and sending out the Critical Alerts for such Incidents, thus driving client satisfaction through the delivery of quality. I am excited everyday I go to work and I strive to better myself everyday arming myself with knowledge critical thinking and teamwork to take on whatever task needed in my field. I look forward to future opportunities to be able to apply my skill in Cyber Security identifying and solving Network and Systems issues that make a real impact. I love connecting with new people, give me a shout at Juan.Caraballo.239@gmail.com or here on LinkedIn!

Juan Caraballo Ramirez

My name is Juan Caraballo Ramirez, I am a Tier II Help Desk Technician with 1 year of experience in...
Fayetteville, North Carolina, United States

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Juan Caraballo Ramirez’s Email juan.ramirez@logisticssys.com

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Juan Caraballo Ramirez’s Location Fayetteville, North Carolina, United States

Juan Caraballo Ramirez’s Current Industry Lsi

Juan Caraballo Ramirez’s Prior Industry Zachary Piper Solutions | Interop | Us Navy

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Work Experience

Lsi

Cyber Security Analyst

2023-01-01 00:00:00 - Present

Zachary Piper Solutions

Tier II Help Desk Technician

2022-03-01 00:00:00 - 2023-01-01 00:00:00

Interop

Help Desk Technician

2020-12-01 00:00:00 - 2022-03-01 00:00:00

Us Navy

Petty Officer Third Class

2014-12-01 00:00:00 - 2020-12-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Juan Caraballo Ramirez

Juan Caraballo Ramirez is located at
Fayetteville, North Carolina, United States

Juan Caraballo Ramirez is a My name is Juan Caraballo Ramirez, I am a Tier II Help Desk Technician with 1 year of experience in IT Service Management, I help companies improve and enforce network and systems services and policies to maintain mission readiness and day to day tasks within military environment. Here are a few examples of my work: ⦁ Ensure requesters of ARNET, SARNET accounts are following military standard procedure to be granted access to said account, ensuring network safety and staff is properly trained. ⦁ Assisting in the update and life cycling of all WAMC computer systems and hardware in preparation for the new windows 10 20H2 version to be implemented within all medical compounds within Ft. Bragg Army Military Installation. ⦁ Managing, logging, and resolving system performance related problems & troubleshooting complex IT / service/helpdesk related issues within the stipulated time and organizational standards. ⦁ Ensuring all Critical, and Major Incidents are addressed within SLA and sending out the Critical Alerts for such Incidents, thus driving client satisfaction through the delivery of quality. I am excited everyday I go to work and I strive to better myself everyday arming myself with knowledge critical thinking and teamwork to take on whatever task needed in my field. I look forward to future opportunities to be able to apply my skill in Cyber Security identifying and solving Network and Systems issues that make a real impact. I love connecting with new people, give me a shout at Juan.Caraballo.239@gmail.com or here on LinkedIn!