Jouko Piironen Email & Phone Number | I have 15 years of experience from Software & IT operations and 10 years managerial experience from IT-platforms, capacity services, operations, architecture development, budgeting and supplier management. areas. "Fix the the customer experience first and make complex to simple for the customer." KEY AREAS: - Service Integration and Management (SIAM) - Unit and team building from development to operations - Service Delivery management - IT Service Management - IT outsourcing and offshoring - IT and Cloud architecture development and operations - Leadership, KPIs, service & process development - Business Development - Supplier management - Talent Recruitments - Requirement Management

Jouko Piironen

I have 15 years of experience from Software & IT operations and 10 years managerial experience from...
Espoo, Espoo, Finland

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Jouko Piironen’s Location Espoo, Espoo, Finland

Jouko Piironen’s Current Industry Posti

Jouko Piironen’s Prior Industry Aditro Shared Services | Personec | Tietoenator Resource Management

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Head of SIAM (Service Integration and Management)

2018-03-01 00:00:00 - Present

Manager, Cloud Architecture Design

2012-09-01 00:00:00 - 2016-11-01 00:00:00

Manager, Technical Consulting

2007-11-01 00:00:00 - 2009-02-01 00:00:00

Consulting Manager

2003-02-01 00:00:00 - 2006-02-01 00:00:00

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Jouko Piironen is a I have 15 years of experience from Software & IT operations and 10 years managerial experience from IT-platforms, capacity services, operations, architecture development, budgeting and supplier management. areas. "Fix the the customer experience first and make complex to simple for the customer." KEY AREAS: - Service Integration and Management (SIAM) - Unit and team building from development to operations - Service Delivery management - IT Service Management - IT outsourcing and offshoring - IT and Cloud architecture development and operations - Leadership, KPIs, service & process development - Business Development - Supplier management - Talent Recruitments - Requirement Management - Building and leading ITIL processes