Joshua Reed Email & Phone Number | INFORMATION TECHNOLOGY MANAGEMENT ► Conquering the complex, multifaceted operational and technological challenges of service desks, application support and system operations. ☏ 04 3285 0743 ✉ reedjzero@gmail.com For the past 20 years, I have embraced constant challenges, analyzing critical support requirements, pinpointing deficiencies and potential opportunities, and steering high-level integrations in support of business expansion and acquisition initiatives. A trusted advisor to management, I offer a seasoned perspective to create pragmatic IT strategies designed for maximum ROI at the lowest possible costs. I understand the relationship between technology and strategic business interests, and have a P&L mindset to driving costs down – in one case demonstrated by reducing maintenance and licensing costs by 4M. As a competent change agent, I am known for the ‘big picture’ perspective and an ability to translate business strategies across organizational levels. With an intuitive analytical ability, I view unforeseen changes as opportunities and champion process excellence while incorporating real world limitations. I leverage technology assets and human capital towards streamlining short- and long-term business goals, drawing on offshore and local resources to benefit operational and support functions.

Joshua Reed

INFORMATION TECHNOLOGY MANAGEMENT ► Conquering the complex, multifaceted operational and technologic...
Rio Tinto, 155 Charlotte Street, Australia

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Joshua Reed’s Phone Numbers +61 7 3002 4910,+1 320-214-****

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Joshua Reed’s Location Rio Tinto, 155 Charlotte Street, Australia

Joshua Reed’s Current Industry Rio Tinto

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Manager Service Asset & Config Management

2021-10-01 00:00:00 - Present

Executive Advisor

2019-10-01 00:00:00 - 2021-10-01 00:00:00

Service Delivery Manager

2017-06-01 00:00:00 - 2018-09-01 00:00:00

Director of IT Support Services

2011-01-01 00:00:00 - 2017-04-01 00:00:00

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Joshua Reed is a INFORMATION TECHNOLOGY MANAGEMENT ► Conquering the complex, multifaceted operational and technological challenges of service desks, application support and system operations. ☏ 04 3285 0743 ✉ reedjzero@gmail.com For the past 20 years, I have embraced constant challenges, analyzing critical support requirements, pinpointing deficiencies and potential opportunities, and steering high-level integrations in support of business expansion and acquisition initiatives. A trusted advisor to management, I offer a seasoned perspective to create pragmatic IT strategies designed for maximum ROI at the lowest possible costs. I understand the relationship between technology and strategic business interests, and have a P&L mindset to driving costs down – in one case demonstrated by reducing maintenance and licensing costs by 4M. As a competent change agent, I am known for the ‘big picture’ perspective and an ability to translate business strategies across organizational levels. With an intuitive analytical ability, I view unforeseen changes as opportunities and champion process excellence while incorporating real world limitations. I leverage technology assets and human capital towards streamlining short- and long-term business goals, drawing on offshore and local resources to benefit operational and support functions.