Joshua Gallear Email & Phone Number | As a Service Desk Power Platform Developer, I specialise in providing break/fix and problem management support for a diverse range of clients across the public and private sectors. My expertise primarily lies in Dynamics 365 and the Power Platform, but extends to services within Office 365 and Azure. My journey began within a Service Desk and Incident Management team, where I progressed from 1st Line to 2nd and 3rd Line roles. This experience honed my skills in resolving incidents and queries related to various technologies within the Microsoft stack, including but not limited to Windows Server, Active Directory, Office 365, and Azure. I have also served as a member of the on-call out-of-hours team, where I was entrusted with the responsibility of providing support for general end-user incidents/queries and managing major incidents. I have also previously taken on the sole responsibility for the administration and customisation of a Dynamics 365 Customer Service and Power Pages deployment. This role has allowed me to further expand my technical skills and contribute to the success of the wider service desk and incident management team.

Joshua Gallear

As a Service Desk Power Platform Developer, I specialise in providing break/fix and problem manageme...
Hednesford, Hednesford, United Kingdom

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Joshua Gallear’s Email joshua@risual.com

Joshua Gallear’s Phone Numbers +44 1785 27****

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Joshua Gallear’s Location Hednesford, Hednesford, United Kingdom

Joshua Gallear’s Current Industry Tisski

Joshua Gallear’s Prior Industry Risual

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Service Desk Power Platform Developer

2024-03-01 00:00:00 - Present

Dynamics 365 Engineer

2022-08-01 00:00:00 - 2024-02-01 00:00:00

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Joshua Gallear is a As a Service Desk Power Platform Developer, I specialise in providing break/fix and problem management support for a diverse range of clients across the public and private sectors. My expertise primarily lies in Dynamics 365 and the Power Platform, but extends to services within Office 365 and Azure. My journey began within a Service Desk and Incident Management team, where I progressed from 1st Line to 2nd and 3rd Line roles. This experience honed my skills in resolving incidents and queries related to various technologies within the Microsoft stack, including but not limited to Windows Server, Active Directory, Office 365, and Azure. I have also served as a member of the on-call out-of-hours team, where I was entrusted with the responsibility of providing support for general end-user incidents/queries and managing major incidents. I have also previously taken on the sole responsibility for the administration and customisation of a Dynamics 365 Customer Service and Power Pages deployment. This role has allowed me to further expand my technical skills and contribute to the success of the wider service desk and incident management team.