Joseph Yau Email & Phone Number | Level 2 Support analyst with 13 years career experience in help desk environments focusing on Customer services and solution to customer challenges. Key areas of expertise include Oracle Hospitality products particularly Oracle Hospitality Materials Control and Oracle Hospitality Inventory Management supplemented with Windows Operating Systems, Oracle Databases, and Microsoft SQL Server. Vast experience in high-volume environments with strong analytical communication and organizational abilities. Complex problem solver able to thrive in fast-paced and challenging roles. Works well in team environments and displays a strong work ethic.

Joseph Yau

Level 2 Support analyst with 13 years career experience in help desk environments focusing on Custom...
Kuala Lumpur, Kuala Lumpur, Malaysia

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Joseph Yau’s Location Kuala Lumpur, Kuala Lumpur, Malaysia

Joseph Yau’s Current Industry Hrs

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Senior Specialist Service Delivery

2018-07-01 00:00:00 - Present

Support Manager

2014-12-01 00:00:00 - 2018-06-01 00:00:00

Support Manager

2010-05-01 00:00:00 - 2014-12-01 00:00:00

MIS Manager

2000-10-01 00:00:00 - 2004-11-01 00:00:00

Front Office Manager

1996-12-01 00:00:00 - 2000-07-01 00:00:00

IT Manager

1995-05-01 00:00:00 - 1996-12-01 00:00:00

Restaurant Manager

1992-05-01 00:00:00 - 1995-02-01 00:00:00

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Joseph Yau is a Level 2 Support analyst with 13 years career experience in help desk environments focusing on Customer services and solution to customer challenges. Key areas of expertise include Oracle Hospitality products particularly Oracle Hospitality Materials Control and Oracle Hospitality Inventory Management supplemented with Windows Operating Systems, Oracle Databases, and Microsoft SQL Server. Vast experience in high-volume environments with strong analytical communication and organizational abilities. Complex problem solver able to thrive in fast-paced and challenging roles. Works well in team environments and displays a strong work ethic.

Joseph Yau has prior
experience in the following industries:
Oracle | Micros Fidelio | Hotel Istana Kuala Lumpur City Centre | Promenade Hotel | Sheraton Hotels And Resorts | Pizza Hut

Joseph Yau has the following professional experience:
Hrs | Oracle | Micros Fidelio | Hotel Istana Kuala Lumpur City Centre | Promenade Hotel | Sheraton Hotels And Resorts | Pizza Hut