Joseph Joyner Email & Phone Number | ⦁ Experienced Jira administrator with a strong technical background and expertise in Atlassian Suite of products (Jira, Confluence, Service Manager) ⦁ Proficient in plugin management and implementation, and extensive knowledge of automation and SLA’s ⦁ Able to work with vendors and Atlassian support to troubleshoot and quickly fix any bugs or errors ⦁ Skilled in Active Directory/Azure to onboard and maintain users and devices. Constantly improving performance through research online and with home lab ⦁ Jira workflows, custom fields, dashboards, user management, and plugin management ⦁ Experience with PMO’s to rebuild company schemes and workflows ⦁ Implementing a maintenance schedule to clean up unused custom fields, issue types, etc ⦁ Writing complex automation's and setting up SLA’s ⦁ Virtual machine setup, troubleshooting, and backup management ⦁ Knowledge of Microsoft Tap Conference Systems and small amounts of Database Administration ⦁ Proficient in Groovy, JQL, API, PowerShell, SQL, JSON, HTML, CSS, Python, Scriptrunner, Tempo, Bigpicture, X-ray, Atlassian Access, Active Directory/Azure, Jira/JSM, API, JSON, Networking, Virtual Machines, Technical Support, Desktop Imaging, Linux Current home-lab is a Proxmox server running Pfsense and pi-hole for blocking, vlans set up to separate IoT from rest of network, and the work in progress is an NAS under RHEL.

Joseph Joyner

⦁ Experienced Jira administrator with a strong technical background and expertise in Atlassian Suite...
Raleigh, North Carolina, United States

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Joseph Joyner’s Email jjoyner@trilliant.com

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Joseph Joyner’s Location Raleigh, North Carolina, United States

Joseph Joyner’s Current Industry Cisco

Joseph Joyner’s Prior Industry Trilliant | Bell Supply | Freelance | City Electric Supply | United States Air Force

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Jira Service Desk Specialist

2023-07-01 00:00:00 - Present

Jira Administrator/IT Support Administrator

2020-11-01 00:00:00 - 2023-07-01 00:00:00

Amazon FBA Seller/System Admin

2020-01-01 00:00:00 - 2020-11-01 00:00:00

2015-03-01 00:00:00 - 2019-12-01 00:00:00

System Admisitrator/Sales

2010-11-01 00:00:00 - 2019-03-01 00:00:00

Account Manager/Auditor

2007-04-01 00:00:00 - 2010-04-01 00:00:00

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Joseph Joyner is a ⦁ Experienced Jira administrator with a strong technical background and expertise in Atlassian Suite of products (Jira, Confluence, Service Manager) ⦁ Proficient in plugin management and implementation, and extensive knowledge of automation and SLA’s ⦁ Able to work with vendors and Atlassian support to troubleshoot and quickly fix any bugs or errors ⦁ Skilled in Active Directory/Azure to onboard and maintain users and devices. Constantly improving performance through research online and with home lab ⦁ Jira workflows, custom fields, dashboards, user management, and plugin management ⦁ Experience with PMO’s to rebuild company schemes and workflows ⦁ Implementing a maintenance schedule to clean up unused custom fields, issue types, etc ⦁ Writing complex automation's and setting up SLA’s ⦁ Virtual machine setup, troubleshooting, and backup management ⦁ Knowledge of Microsoft Tap Conference Systems and small amounts of Database Administration ⦁ Proficient in Groovy, JQL, API, PowerShell, SQL, JSON, HTML, CSS, Python, Scriptrunner, Tempo, Bigpicture, X-ray, Atlassian Access, Active Directory/Azure, Jira/JSM, API, JSON, Networking, Virtual Machines, Technical Support, Desktop Imaging, Linux Current home-lab is a Proxmox server running Pfsense and pi-hole for blocking, vlans set up to separate IoT from rest of network, and the work in progress is an NAS under RHEL.