Jose Feliciano Email & Phone Number | Asurion: 10 Year's of experience APAC Customer Services: 6 year's successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Insurance licensing, sales and enrollment.  Possess solid computer skills.  Excellent working knowledge using both PC and MAC computers; Microsoft Excel, WordPerfect, Microsoft Word, etc.  Ability to train, motivate, and help customer service employees.  A team player, with the utmost respect for my co-workers and management team.  Develop plan, conduct auto audits and strive to be the best I can be.  Bilingual, natively fluent in both English, and Spanish grammar. Licensed for health insurance in 48 States and appointments with companies such as United HealthCare, WellCare Health Plans, Health Spring and Health Net Medicare programs. Assisted with various health accounts for Medicare markets, and some individual plans.  Support sales reps in opening new accounts and upgrading existing service. For Photo-publishing companies, such as MyPublisher, etc.  Quickly and effectively solve customer challenges.  Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.  Tele-sales, telephonic customer service.  Customer service/Tech support on various accounts.  Helped coach and help new hires for any programs being worked. Apptical Corporation, Boca Raton, FL 2009 - 2012  Worked as an insurance interviewer/underwriter for various insurance companies, inspections and verification calls, for companies such as Foresters, Unity Financial Life, Columbian Life, among others.  Providing excellent customer service to field agents, and help with any possible underwriting questions.  Received employee of the month for outstanding professional work with various point of sale calls from agents.

Jose Feliciano

Asurion: 10 Year's of experience APAC Customer Services: 6 year's successful experience in cu...
180 Minna Lane, Merritt Island, United States

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Jose Feliciano’s Email jose.feliciano@asurion.com

Jose Feliciano’s Phone Numbers +1 888-562-****

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Jose Feliciano’s Location 180 Minna Lane, Merritt Island, United States

Jose Feliciano’s Current Industry Asurion

Jose Feliciano’s Prior Industry Teletech | Apac Customer Service | Apptical | 7 Eleven

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Work Experience

Asurion

Claims Examiner

2014-06-01 00:00:00 - Present

Teletech

Licensed Insurance Agent

2013-09-01 00:00:00 - 2014-01-01 00:00:00

Apac Customer Service

Licensed Health Insurance Agent

2006-11-01 00:00:00 - 2013-09-01 00:00:00

Apptical

Telephone Interviewer/Inspection with some minor underwriting duties

2009-08-01 00:00:00 - 2012-04-01 00:00:00

7 Eleven

Sales Associate

2005-07-01 00:00:00 - 2006-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Jose Feliciano

Jose Feliciano is located at
180 Minna Lane, Merritt Island, United States

Jose Feliciano is a Asurion: 10 Year's of experience APAC Customer Services: 6 year's successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Insurance licensing, sales and enrollment.  Possess solid computer skills.  Excellent working knowledge using both PC and MAC computers; Microsoft Excel, WordPerfect, Microsoft Word, etc.  Ability to train, motivate, and help customer service employees.  A team player, with the utmost respect for my co-workers and management team.  Develop plan, conduct auto audits and strive to be the best I can be.  Bilingual, natively fluent in both English, and Spanish grammar. Licensed for health insurance in 48 States and appointments with companies such as United HealthCare, WellCare Health Plans, Health Spring and Health Net Medicare programs. Assisted with various health accounts for Medicare markets, and some individual plans.  Support sales reps in opening new accounts and upgrading existing service. For Photo-publishing companies, such as MyPublisher, etc.  Quickly and effectively solve customer challenges.  Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.  Tele-sales, telephonic customer service.  Customer service/Tech support on various accounts.  Helped coach and help new hires for any programs being worked. Apptical Corporation, Boca Raton, FL 2009 - 2012  Worked as an insurance interviewer/underwriter for various insurance companies, inspections and verification calls, for companies such as Foresters, Unity Financial Life, Columbian Life, among others.  Providing excellent customer service to field agents, and help with any possible underwriting questions.  Received employee of the month for outstanding professional work with various point of sale calls from agents.