Jonathan Sartain Email & Phone Number | I currently work at CBC-Tech. I handle calls and incoming tickets for CBC-Tech clients, including Community Bible Church staff. This includes troubleshooting basic and intermediate issues and escalating advanced issues to the Systems Engineer, IT Director, or other staff, depending on the type of issue. I also assist more senior staff, such as the Systems Engineer and IT Director, with tasks such as switch and server installation, network troubleshooting, etc. I also have over 10 years of customer service experience and am very skilled at explaining issues to non-technical staff and customers. I love being able to improve someone's day by reducing the stress they are experiencing from a technical issue. I also enjoy being a part of coming up with solutions that will prevent technical problems and the stress associated with them.

Jonathan Sartain

I currently work at CBC-Tech. I handle calls and incoming tickets for CBC-Tech clients, including Co...
Schertz, Texas, United States

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Jonathan Sartain’s Location Schertz, Texas, United States

Jonathan Sartain’s Current Industry Community Bible Church San Antonio

Jonathan Sartain’s Prior Industry Grande Communications | Heb | United Supermarkets

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IT Help Desk 2

2022-01-01 00:00:00 - Present

Universal Agent

2021-08-01 00:00:00 - 2022-01-01 00:00:00

Cashier

2018-06-01 00:00:00 - 2020-06-01 00:00:00

Produce Clerk

2014-06-01 00:00:00 - 2018-06-01 00:00:00

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Jonathan Sartain is a I currently work at CBC-Tech. I handle calls and incoming tickets for CBC-Tech clients, including Community Bible Church staff. This includes troubleshooting basic and intermediate issues and escalating advanced issues to the Systems Engineer, IT Director, or other staff, depending on the type of issue. I also assist more senior staff, such as the Systems Engineer and IT Director, with tasks such as switch and server installation, network troubleshooting, etc. I also have over 10 years of customer service experience and am very skilled at explaining issues to non-technical staff and customers. I love being able to improve someone's day by reducing the stress they are experiencing from a technical issue. I also enjoy being a part of coming up with solutions that will prevent technical problems and the stress associated with them.