Jonathan Blake Email & Phone Number | Hi, I’m Jonathan, an accomplished and personable senior leader, who has led large-scale international customer operations functions and transformational programmes within the Vodafone Group over the past 18 years. With vast experience, I bring expertise in customer care, logistics, and major transformation programmes. I currently lead and motivate a team of over 1,600 people across five locations in Europe and Africa. In my prior role I designed and implemented a centralised customer operations strategy for ten Vodafone markets; established a Digital Transformation team to support the Customer Care function and played a pivotal role in the start-up journey and creation of a world-class customer experience. I also have B2B experience, having spearheaded the implementation of the Vodafone Global Enterprise ‘Direct’ commercial strategy for 1,700 blue-chip customers across 17 Vodafone Operating Companies. I have a personable, people-orientated leadership style, a strong executive presence and proven credentials in strategic and operational roles, with a proven track record of consistently exceeding expectations, receiving the Vodafone Global ‘Shine Award’ in 2017 for "outstanding contribution to the business". I bring a focus on people and relationships, am considered an expert in building robust stakeholder relationships across international boundaries, with a reputation for being a tremendously motivated leader of high performing teams.

Jonathan Blake

Hi, I’m Jonathan, an accomplished and personable senior leader, who has led large-scale internationa...
Reading, Reading, United Kingdom

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Jonathan Blake’s Location Reading, Reading, United Kingdom

Jonathan Blake’s Current Industry Sporty

Jonathan Blake’s Prior Industry Vodafone | Foster Wheeler

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Director of International Operations, Customer Service

2023-09-01 00:00:00 - Present

Director of Consumer Customer Care

2022-04-01 00:00:00 - 2023-09-01 00:00:00

Project Accountant

2003-06-01 00:00:00 - 2004-11-01 00:00:00

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Jonathan Blake is a Hi, I’m Jonathan, an accomplished and personable senior leader, who has led large-scale international customer operations functions and transformational programmes within the Vodafone Group over the past 18 years. With vast experience, I bring expertise in customer care, logistics, and major transformation programmes. I currently lead and motivate a team of over 1,600 people across five locations in Europe and Africa. In my prior role I designed and implemented a centralised customer operations strategy for ten Vodafone markets; established a Digital Transformation team to support the Customer Care function and played a pivotal role in the start-up journey and creation of a world-class customer experience. I also have B2B experience, having spearheaded the implementation of the Vodafone Global Enterprise ‘Direct’ commercial strategy for 1,700 blue-chip customers across 17 Vodafone Operating Companies. I have a personable, people-orientated leadership style, a strong executive presence and proven credentials in strategic and operational roles, with a proven track record of consistently exceeding expectations, receiving the Vodafone Global ‘Shine Award’ in 2017 for "outstanding contribution to the business". I bring a focus on people and relationships, am considered an expert in building robust stakeholder relationships across international boundaries, with a reputation for being a tremendously motivated leader of high performing teams.