FAQ About John York

• What is John York's address?

  John York is located at
  Kennesaw, Georgia, United States

• What is John York's job title?

  John York is a Service. Something breaks and you fix it - right? Wrong! Today’s world service requires so much more in order to not just survive, but thrive. As Director of Global Solution Center America's , and in my experience, which includes more than 30 years in a service organization, true service excellence is possible only when the following criteria are achieved: • You make your customers more successful • Strong customer relationship are developed and maintained • You understand your customers business and what is important to them • Pro-active services and maintenance programs are the backbone of your service offerings • Your service team is motivated • You have a top notch, well trained and informed service team • Quick response times are of paramount importance and they need to be measured and benchmarked • Change is both anticipated and embraced • You consistently think outside the box to come up with creative solutions • Efficient use of technology, remote diagnostics, tools, technical clarification databases is critical to solve service issues quickly • Utilize KPIs and the monthly P&L to stay focused and achieve greater success • Your customer are happy, and the bottom line is healthy – great but that is no time to sit back and relax – anticipate tomorrow and plan for it. What is a true testament to my success? Knowing that my customers are successful, and my employees are motivated. As a leader, I try to keep my business philosophy simple – lead by example. I don’t sit back in an office all of the time reading reports, and analyzing figures. I make time get out and talk to customers, be there for my employees, and in order to keep up with technical advances in the printing industry, I will go out and get my hands dirty and fix service problems myself

• What industry does John York currently work in?

  John York currently works in the Retired |

• Which languages does John York speak?

  No Languages Available

• Which industries has John York previously worked in?

  John York has prior
  experience in the following industries:
  Heidelberg Usa | Heidelberg | Heidelberger | Sauter Automation | Hm Dockyard

• What is John York’s work experience?

  John York has the following professional experience:
  Retired | Heidelberg Usa | Heidelberg | Heidelberger | Sauter Automation | Hm Dockyard

• How can I find John York on LinkedIn?

  You can view John York’s LinkedIn profile at LinkedIn URL

• What are John York’s work email addresses?

  John York’s work email
  addresses are
  john.york@heidelberg.com

• What company does John York work for?

  Retired |