John Wright Email & Phone Number | An experienced adviser with strong people skills, focused on providing excellent customer care in the financial, legal and social care arenas and and experienced in meeting tight deadlines. A diplomatic leader with a proven track record of providing strategic and customer-centred solutions, and able to link business and third parties to deliver improved cashflow, efficiency and profitability. Key Achievements • Resolved extensive range of customer complaints and concerns • Established a legal helpdesk for building society with solicitor colleague for customer-facing staff to handle wide range of matters affecting account operations and property • Key note presentations at national and regional conferences for solicitors and lender representatives • Presenting training for business departments • Negotiated settlement of litigious threats and claims ranging from £ hundreds to £170k • Business process re-engineered in law firm, redeploying personnel saved £50k p.a. and doubled monthly revenue to £20k from £10k; form redesign reduced 6 documents to 1 • Consultancy delivered simpler invoice system and faster invoice settlement from major local authority client • Sharing best practice with legal firms resulted in one firm saving £25k p.a.

John Wright

An experienced adviser with strong people skills, focused on providing excellent customer care in t...
Devizes, Devizes, United Kingdom

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John Wright’s Email 14john@talktalk.net

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John Wright’s Location Devizes, Devizes, United Kingdom

John Wright’s Current Industry KMW Services

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Work Experience

KMW Services

BUSINESS DEVELOPER

2009-01-01 00:00:00 - Present

Withy King

LEGAL SUPERVISOR

2008-02-01 00:00:00 - 2009-01-01 00:00:00

Nationwide Building Society

CONTRACTED CUSTOMER SERVICE CONSULTANT

2007-03-01 00:00:00 - 2008-02-01 00:00:00

Business review for solicitors practice

BUSINESS ADVISER

2006-07-01 00:00:00 - 2007-09-01 00:00:00

bpl Solicitors

BUSINESS PROCESS MANAGER / CUSTOMER SERVICE MANAGER

2003-12-01 00:00:00 - 2006-08-01 00:00:00

EARLY CAREER INCLUDES

Panel Development Manager

2001-01-01 00:00:00 - 2003-01-01 00:00:00

Self Employed

Financial Consultant

1988-01-01 00:00:00 - 1989-01-01 00:00:00

Nene College

Lecturer in banking (Foundation Course ACIB)

1988-01-01 00:00:00 - 1989-01-01 00:00:00

Lloyds Bank

Clerical, cashier and loans securities officer

1981-01-01 00:00:00 - 1988-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About John Wright

John Wright is located at
Devizes, Devizes, United Kingdom

John Wright is a An experienced adviser with strong people skills, focused on providing excellent customer care in the financial, legal and social care arenas and and experienced in meeting tight deadlines. A diplomatic leader with a proven track record of providing strategic and customer-centred solutions, and able to link business and third parties to deliver improved cashflow, efficiency and profitability. Key Achievements • Resolved extensive range of customer complaints and concerns • Established a legal helpdesk for building society with solicitor colleague for customer-facing staff to handle wide range of matters affecting account operations and property • Key note presentations at national and regional conferences for solicitors and lender representatives • Presenting training for business departments • Negotiated settlement of litigious threats and claims ranging from £ hundreds to £170k • Business process re-engineered in law firm, redeploying personnel saved £50k p.a. and doubled monthly revenue to £20k from £10k; form redesign reduced 6 documents to 1 • Consultancy delivered simpler invoice system and faster invoice settlement from major local authority client • Sharing best practice with legal firms resulted in one firm saving £25k p.a.

John Wright currently works in the KMW Services |

No Languages Available

John Wright has prior
experience in the following industries:
Withy King | Nationwide Building Society | Business review for solicitors practice | bpl Solicitors | EARLY CAREER INCLUDES | Self Employed | Nene College | Lloyds Bank

John Wright has the following professional experience:
KMW Services | Withy King | Nationwide Building Society | Business review for solicitors practice | bpl Solicitors | EARLY CAREER INCLUDES | Self Employed | Nene College | Lloyds Bank