John Ortiz Email & Phone Number | • Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. • Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. • Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux, and Mac systems. Proven skill in resolving problems quickly on first call. • Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. • Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

John Ortiz

• Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. E...
Dammam, Dammam, Saudi Arabia

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John Ortiz’s Location Dammam, Dammam, Saudi Arabia

John Ortiz’s Current Industry Abdulla Fouad

John Ortiz’s Prior Industry Lan Computers | Integral Business System | Teletech Customer Care Management

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Technical Support Team Lead - Project Coordinator

2016-12-01 00:00:00 - Present

Service Engineer / It Asset Coordinator

2011-11-01 00:00:00 - 2016-01-01 00:00:00

Sales And Support Hewlett-Packard (Hp) Support

2011-05-01 00:00:00 - 2011-10-01 00:00:00

Desktop Support I (Hp Products) North America And Canada

2009-10-01 00:00:00 - 2011-03-01 00:00:00

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John Ortiz is a • Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. • Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. • Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux, and Mac systems. Proven skill in resolving problems quickly on first call. • Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. • Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.