John Jacobson

John Jacobson

Head of Customer Service @ CooperVision Specialty Eyecare | Improving Customer Experience | I Love P...
Phoenix, Arizona, United States

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Work Experience

CooperVision Specialty EyeCare Americas

Head Of Customer Service

2020-06-01 - Present

Apple Leisure Group

Site Leader, Senior Sales Leader

2019-09-01 - 2020-04-01

Master Electronics

Senior Manager, eCommerce Customer Experience

2017-06-01 - 2019-06-01

Staffing Strong

Contract Recruiter

2016-08-01 - 2017-06-01

University of Phoenix

Director, Contact Center

2012-01-01 - 2016-01-01

Endurance International Group

Director, Contact Center - Webhosting Technical Support

2007-01-01 - 2011-01-01

Self Employed

Small Business Owner Operator

2006-01-01 - 2007-01-01

ACS Inc.

National Inside Sales Manager, PrePass

2005-01-01 - 2006-01-01

JPMorgan Chase & Co.

Assistant Vice-President, Chase Card Services

2003-01-01 - 2005-01-01

OSI Outsourcing Services

Senior Operations Manager

2002-01-01 - 2003-01-01

BANKFIRST Card Center

Contact Center Director

1997-01-01 - 2001-01-01

Discover Financial Services

Collections Operations Manager

1990-01-01 - 1997-01-01

Skills

paragon crt contact lenses gp contact lens materials orthokeratology myopia irregular cornea onefit contact lenses isee contact lenses

Languages

English