John Burley Email & Phone Number | Leading international teams through ambitious scale-up operations, strategic direction, project management, and systems engineering. Construction, Robotic Retrofit (2023) Q-Bot : CTO MedTech (2018 - 2023) CMR Surgical: Global Head of Service and Support for Versius. Owned global installation and field service (FSE), technical customer support. Built an international FSE network, compliant with ISO 13485, from scratch. Oversaw 3rd party service organisations. Set up and operated repair centres in UK and India. Created a 24-7-365 Technical Support service for the FSE teams, providing Voice-of-Customer input into R&D. Procured and implemented ServiceMax for our FSE worldwide. Established a training academy, via a train-the-trainer model. E-learning and hands-on skills provision. Reduced onboarding time by two thirds. Held budget for service and support activities amounting to 12M. Keynote speaker for WBR Field Service events in USA and Europe. Provided interim leadership for Fulfilment, Strategy, and Product Support departments during extended absences of their senior management. Additional Experience: Design Verification, Systems Engineering, Risk Management, Requirements Documentation, EN 60601, CE Mark, MDR, and FDA submissions. SatComs (14+ years) Inmarsat: Senior Spacecraft Analyst. Provided on-call support for telecom satellites (Boeing, Airbus, Thales Alenia Space, Lockheed Martin, Orbital Sciences Corps. & ISRO). Managed time-critical operations and performed contingency recoveries. Data analysis and performance monitoring. Lean & Six Sigma engineering methods. Customer PoC. Chair of Inmarsat Staff Forum, interfacing with the Executive Management Team. Outreach & CSR activities with local schools & educational institutes including City & Islington College who awarded Inmarsat their Employer of the Year award 2014 in recognition of the scheme we developed in partnership with them. Airbus Defence and Space, Satellite Operations. Successful Launch & Early Orbit Phase (LEOP) of 9 telecoms missions. Responsible for customer training via simulations & generation of realistic failure scenarios. Authored spacecraft user manuals. Competencies: ServiceMax, Jira & Confluence (Atlassian) for Agile. Satellite control systems. PC, Mac, Linux & Unix operating systems. Proficient in data manipulation using VBA. Basic level Python and C++. Broad grounding in Natural Sciences and Engineering. Fluent French used as primary working language for 6 years. Basic German.

John Burley

Leading international teams through ambitious scale-up operations, strategic direction, project mana...
Cambridge, England, United Kingdom

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John Burley’s Email john.burley@cmrsurgical.com

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John Burley’s Location Cambridge, England, United Kingdom

John Burley’s Current Industry Samudraoceans Q Bot

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Work Experience

Samudraoceans

Advisor

2024-07-01 00:00:00 - Present

Q Bot

Chief Technology Officer

2024-01-01 00:00:00 - Present

Telos Digital

Consultant

2023-09-01 00:00:00 - 2024-01-01 00:00:00

Space Solar

Robotics Consultant

2023-10-01 00:00:00 - 2024-01-01 00:00:00

Cmr Surgical

Global Head of Service and Support

2021-11-01 00:00:00 - 2023-06-01 00:00:00

Inmarsat

Senior Spacecraft Analyst

2015-01-01 00:00:00 - 2017-12-01 00:00:00

Airbus

Spacecraft Operations Engineer

2003-09-01 00:00:00 - 2009-11-01 00:00:00

Eads Astrium

Graduate in Spacecraft Operations

2003-09-01 00:00:00 - 2005-10-01 00:00:00

Sertit

Masters Thesis - Remote Sensing

2003-02-01 00:00:00 - 2003-05-01 00:00:00

Skills

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Languages

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FAQ About John Burley

John Burley is located at
Cambridge, England, United Kingdom

John Burley is a Leading international teams through ambitious scale-up operations, strategic direction, project management, and systems engineering. Construction, Robotic Retrofit (2023) Q-Bot : CTO MedTech (2018 - 2023) CMR Surgical: Global Head of Service and Support for Versius. Owned global installation and field service (FSE), technical customer support. Built an international FSE network, compliant with ISO 13485, from scratch. Oversaw 3rd party service organisations. Set up and operated repair centres in UK and India. Created a 24-7-365 Technical Support service for the FSE teams, providing Voice-of-Customer input into R&D. Procured and implemented ServiceMax for our FSE worldwide. Established a training academy, via a train-the-trainer model. E-learning and hands-on skills provision. Reduced onboarding time by two thirds. Held budget for service and support activities amounting to 12M. Keynote speaker for WBR Field Service events in USA and Europe. Provided interim leadership for Fulfilment, Strategy, and Product Support departments during extended absences of their senior management. Additional Experience: Design Verification, Systems Engineering, Risk Management, Requirements Documentation, EN 60601, CE Mark, MDR, and FDA submissions. SatComs (14+ years) Inmarsat: Senior Spacecraft Analyst. Provided on-call support for telecom satellites (Boeing, Airbus, Thales Alenia Space, Lockheed Martin, Orbital Sciences Corps. & ISRO). Managed time-critical operations and performed contingency recoveries. Data analysis and performance monitoring. Lean & Six Sigma engineering methods. Customer PoC. Chair of Inmarsat Staff Forum, interfacing with the Executive Management Team. Outreach & CSR activities with local schools & educational institutes including City & Islington College who awarded Inmarsat their Employer of the Year award 2014 in recognition of the scheme we developed in partnership with them. Airbus Defence and Space, Satellite Operations. Successful Launch & Early Orbit Phase (LEOP) of 9 telecoms missions. Responsible for customer training via simulations & generation of realistic failure scenarios. Authored spacecraft user manuals. Competencies: ServiceMax, Jira & Confluence (Atlassian) for Agile. Satellite control systems. PC, Mac, Linux & Unix operating systems. Proficient in data manipulation using VBA. Basic level Python and C++. Broad grounding in Natural Sciences and Engineering. Fluent French used as primary working language for 6 years. Basic German.

John Burley currently works in the Samudraoceans | Q Bot |

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John Burley has prior
experience in the following industries:
Telos Digital | Space Solar | Cmr Surgical | Inmarsat | Airbus | Eads Astrium | Sertit

John Burley has the following professional experience:
Samudraoceans | Q Bot | Telos Digital | Space Solar | Cmr Surgical | Inmarsat | Airbus | Eads Astrium | Sertit