John Bourne

John Bourne

Senior VP Global Channels & Alliances
Atlanta, Georgia, United States

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Work Experience

Verint

SVP Global Channels and Strategic Alliances

Present

Verint Systems

SVP Global Channels and Strategic Alliances

2001-01-01 - Present

Witness Systems, Inc.

SVP Global Product Management

2003-03-01 - 2006-10-01

Eyretel PLC

EVP Global Marketing and Alliances

2001-12-01 - 2003-03-01

Ultraprise

CEO

2000-02-01 - 2001-12-01

QSP Inc.

CEO Americas

1999-01-01 - 2000-01-01

Micromass

EVP of Products

1997-01-01 - 1999-01-01

Seer Technologies, Inc.

VP Marketing

1996-01-01 - 1997-01-01

Seer Technologies Inc.

VP EMEA Marketing

1995-01-01 - 1996-01-01

Synon Limited

Director of EMEA Channels and Marketing

1992-01-01 - 1995-01-01

Cognos Limited

Director of Product Management

1988-01-01 - 1992-01-01

Skills

technology software information technology customer engagement optimization customer analytics engagement management workforce optimization contact center branch & backoffice operations video situation intelligence artificial intelligence chatbots automation compliance call center workforce engagement voice of the customer fraud intelligent selfservice boundless customer engagement engagement capacity cap customer capacity gap

Languages

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