Jim McCrae

Jim McCrae

****** ******** ********
Morrisville, North Carolina, United States

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Work Experience

Genesys

Senior Software Engineer

2020-08-01 - Present

Xylem Inc.

Senior Software Engineer Technical Lead

2010-06-01 - 2020-07-01

Cisco

Senior Java Developer / Application Architect

2009-10-01 - 2010-06-01

American Board of Pediatrics (ABP)

Software Engineering Manager

2007-07-01 - 2009-09-01

Syngenta

Senior Java Software Engineer

2006-06-01 - 2007-06-01

RadarFind

Vice President Of Software Development

2005-06-01 - 2006-06-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian