Jilly Maclean Email & Phone Number | Best when leading and contributing to purpose-led strategy execution. Expert strategic planner with years of Fraud Ops leadership, budget planning, oversight and management. Heart-centred leader; Creating and cultivating culture where people thrive. I'm entirely committed to building my own (and others') resilience through focusing on positive wellbeing. Specialties: Leadership, Fraud Operations, Disputes, Chargebacks, S75, Purpose-led Strategic Planning, Performance Measurement & Management, OKR's, Operations, Customer and data-led change and Root Cause Analysis, budgets, Customer Contact, Fraud Management, Customer Experience, Complaints.

Jilly Maclean

Best when leading and contributing to purpose-led strategy execution. Expert strategic planner with...
Dunbar, Scotland, United Kingdom

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Jilly Maclean’s Email jilly.maclean@rbs.co.uk

Jilly Maclean’s Phone Numbers

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Jilly Maclean’s Location Dunbar, Scotland, United Kingdom

Jilly Maclean’s Current Industry The Royal Bank Natwest

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Work Experience

The Royal Bank

Executive

2017-08-01 00:00:00 - Present

Natwest

Journey Enablement & Skills Product Owner - Digital Transformation

2021-03-01 00:00:00 - Present

Rbs

Customer Insights Manager & Chair Of Rbswomen Scotland

2015-01-01 00:00:00 - 2017-08-01 00:00:00

Royal Bank

Customer Experience Manager, Fraud & Chargebacks

2014-01-01 00:00:00 - 2015-01-01 00:00:00

Bacs Registration

Team Leader

2006-06-01 00:00:00 - 2007-05-01 00:00:00

Reed Recruitment

Temporary Member Of Staff

2002-10-01 00:00:00 - 2003-09-01 00:00:00

Hsbc Bank

Sales Advisor

2002-02-01 00:00:00 - 2002-09-01 00:00:00

Sphere Travel

Travel Agent

2000-04-01 00:00:00 - 2002-02-01 00:00:00

Thomas Cook

Trainee Travel Consultant, Thomas Cook

1999-07-01 00:00:00 - 2000-04-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Jilly Maclean

Jilly Maclean is located at
Dunbar, Scotland, United Kingdom

Jilly Maclean is a Best when leading and contributing to purpose-led strategy execution. Expert strategic planner with years of Fraud Ops leadership, budget planning, oversight and management. Heart-centred leader; Creating and cultivating culture where people thrive. I'm entirely committed to building my own (and others') resilience through focusing on positive wellbeing. Specialties: Leadership, Fraud Operations, Disputes, Chargebacks, S75, Purpose-led Strategic Planning, Performance Measurement & Management, OKR's, Operations, Customer and data-led change and Root Cause Analysis, budgets, Customer Contact, Fraud Management, Customer Experience, Complaints.

Jilly Maclean currently works in the The Royal Bank | Natwest |

No Languages Available

Jilly Maclean has prior
experience in the following industries:
Rbs | Royal Bank | Bacs Registration | Reed Recruitment | Hsbc Bank | Sphere Travel | Thomas Cook

Jilly Maclean has the following professional experience:
The Royal Bank | Natwest | Rbs | Royal Bank | Bacs Registration | Reed Recruitment | Hsbc Bank | Sphere Travel | Thomas Cook