Jill Waiters Email & Phone Number | ● Awarded the “ Director's Award” in 2010 to perfect quality and excellent customer service. ● Receive external contacts from taxpayers and their personal representatives, attorneys, as well accountants to provide an overview of how to handle disputes. ● Researched a wide variety of complex tax related questions. As well as assist in the correct recording of information on tax forms, along with any corresponding worksheets. ● Implemented disclosure verification with every caller to determine their level of authorization, and access to taxpayer information. To Ensure the proper handling of personal and financial information as set forth by the IRM ( Internal Revenue Manual). ● Educated taxpayers on their filing, deposit, and payment obligations. ● Interviewed clients to determine their financial situation, ability to pay and assist with developing a plan of action to resolve any balance due issues. Via payment plans and estimated tax payments. ● Assisted taxpayers in determining the taxability, eligibility, and deductibility of income, deduction, and credits. ● Expert in utilizing computer systems and programs such as IDRS, IAT, RTR, and EUP to research accounts, request transcripts, search for and transfer payments, as well as making necessary corrections and adjustments to accounts. ● Consulted with taxpayers to assist them with understanding the consequences of certain courses of action they may choose to pursue, up to and including garnishments, liens, and levies. Trained and Certified in areas of Accounts, Balances Due, Credits, Deductions, Dependents, Filing, Income, Procedures, Social Security Benefits, Pensions & IRA'S.

Jill Waiters

● Awarded the “ Director's Award” in 2010 to perfect quality and excellent customer service. ● Rece...
United States

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Jill Waiters’s Email jill.waiters@irs.gov

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Jill Waiters’s Location United States

Jill Waiters’s Current Industry Taxpayer Advocate Service

Jill Waiters’s Prior Industry Internal Revenue Service | Exel Transportation Services | Bank Of America

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Work Experience

Taxpayer Advocate Service

Intake Advocate

2017-06-01 00:00:00 - Present

Internal Revenue Service

Collections Representative

2009-10-01 00:00:00 - 2017-06-01 00:00:00

Exel Transportation Services

Sales Representative

2008-07-01 00:00:00 - 2009-01-01 00:00:00

Bank Of America

Customer Contact Representative

2006-05-01 00:00:00 - 2008-07-01 00:00:00

Skills

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Languages

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FAQ About Jill Waiters

Jill Waiters is located at
United States

Jill Waiters is a ● Awarded the “ Director's Award” in 2010 to perfect quality and excellent customer service. ● Receive external contacts from taxpayers and their personal representatives, attorneys, as well accountants to provide an overview of how to handle disputes. ● Researched a wide variety of complex tax related questions. As well as assist in the correct recording of information on tax forms, along with any corresponding worksheets. ● Implemented disclosure verification with every caller to determine their level of authorization, and access to taxpayer information. To Ensure the proper handling of personal and financial information as set forth by the IRM ( Internal Revenue Manual). ● Educated taxpayers on their filing, deposit, and payment obligations. ● Interviewed clients to determine their financial situation, ability to pay and assist with developing a plan of action to resolve any balance due issues. Via payment plans and estimated tax payments. ● Assisted taxpayers in determining the taxability, eligibility, and deductibility of income, deduction, and credits. ● Expert in utilizing computer systems and programs such as IDRS, IAT, RTR, and EUP to research accounts, request transcripts, search for and transfer payments, as well as making necessary corrections and adjustments to accounts. ● Consulted with taxpayers to assist them with understanding the consequences of certain courses of action they may choose to pursue, up to and including garnishments, liens, and levies. Trained and Certified in areas of Accounts, Balances Due, Credits, Deductions, Dependents, Filing, Income, Procedures, Social Security Benefits, Pensions & IRA'S.

Jill Waiters currently works in the Taxpayer Advocate Service |

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Jill Waiters has prior
experience in the following industries:
Internal Revenue Service | Exel Transportation Services | Bank Of America

Jill Waiters has the following professional experience:
Taxpayer Advocate Service | Internal Revenue Service | Exel Transportation Services | Bank Of America