Jen Dunham Email & Phone Number | • Customer-focused leader with demonstrated expertise in the conceptualization, design, and leadership of products, practical process and system solutions in business, education and technology industries. • Recognized for developing strong business partnerships and building high-performance teams to develop customer solutions and exceed organizational goals. • Distinction of having worked in complex organizational structures and leading global cross-functional teams. • Proven and consistent delivery on multi-year, multi-million-dollar initiatives driving customer and company business value. • Passionate about mentoring, professional development and using technology to help people solve problems. • Influential in facilitating fundamental change and improvements in strategy, process, and profitability – both as a leader and expert consultant. • Intense focus on cost reduction, quality, customer experience and generating significant competitive edge. Specialties: Product Management and Business Development ▪ Portfolio Program Management ▪ Process Definition and Re-Engineering ▪ Change Management and Business Case Development ▪ Business Storytelling ▪ Client Management and Voice of the Customer ▪ Demand Management and Prioritization ▪ Conflict Management and Team Building ▪ Requirements Definition ▪ Project Life-cycle Management ▪ Software Development Lifecycle (SDLC) ▪ Enterprise Learning Strategies ▪ Virtual Learning and Collaboration ▪ Technology Evaluation and Integration ▪ Risk Management ▪ Personnel Recruitment, Training and Development ▪ Consensus Building ▪ Price, Cost and Value Modeling ▪ Business Analysis and Assessment ▪ Campaign Creation and Execution

Jen Dunham

• Customer-focused leader with demonstrated expertise in the conceptualization, design, and leadersh...
Caldwell, Idaho, United States

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Jen Dunham’s Email jen.dunham@zoom.us

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Jen Dunham’s Location Caldwell, Idaho, United States

Jen Dunham’s Current Industry Webflow

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Work Experience

Webflow

Senior Curriculum Manager, Customer & Partner Education

2024-05-01 00:00:00 - Present

Zoom

Senior Enablement Manager, Customer Education

2023-05-01 00:00:00 - 2024-03-01 00:00:00

Zoom Video Communications

Senior Enablement Manager, Partner Education

2018-09-01 00:00:00 - 2021-05-01 00:00:00

Cisco

Sr. Operations Manager, Portfolio Program Management Office - Business Enablement & Strategy

2012-08-01 00:00:00 - 2018-04-01 00:00:00

Cisco Webex

Director, Learning and Development - Advanced Services

2009-01-01 00:00:00 - 2012-08-01 00:00:00

Webex

Director, Customer Success - WW Service & Support

2007-01-01 00:00:00 - 2009-01-01 00:00:00

Lexisnexis Examen

Product Development Manager

1996-09-01 00:00:00 - 2002-10-01 00:00:00

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FAQ About Jen Dunham

Jen Dunham is located at
Caldwell, Idaho, United States

Jen Dunham is a • Customer-focused leader with demonstrated expertise in the conceptualization, design, and leadership of products, practical process and system solutions in business, education and technology industries. • Recognized for developing strong business partnerships and building high-performance teams to develop customer solutions and exceed organizational goals. • Distinction of having worked in complex organizational structures and leading global cross-functional teams. • Proven and consistent delivery on multi-year, multi-million-dollar initiatives driving customer and company business value. • Passionate about mentoring, professional development and using technology to help people solve problems. • Influential in facilitating fundamental change and improvements in strategy, process, and profitability – both as a leader and expert consultant. • Intense focus on cost reduction, quality, customer experience and generating significant competitive edge. Specialties: Product Management and Business Development ▪ Portfolio Program Management ▪ Process Definition and Re-Engineering ▪ Change Management and Business Case Development ▪ Business Storytelling ▪ Client Management and Voice of the Customer ▪ Demand Management and Prioritization ▪ Conflict Management and Team Building ▪ Requirements Definition ▪ Project Life-cycle Management ▪ Software Development Lifecycle (SDLC) ▪ Enterprise Learning Strategies ▪ Virtual Learning and Collaboration ▪ Technology Evaluation and Integration ▪ Risk Management ▪ Personnel Recruitment, Training and Development ▪ Consensus Building ▪ Price, Cost and Value Modeling ▪ Business Analysis and Assessment ▪ Campaign Creation and Execution