Jeff Chwast Email & Phone Number | High-performance, high-energy people leader. Champion of innovation as a team sport. 20+ years driving growth and transformation across fast evolving consumer financial services landscapes at American Express and Citi. I deliver a full toolbox of consumer financial product expertise, with leadership in foundational disciplines including agile development, digital, risk management, strategic analytics, pricing, P&L management, and product innovation. Known for developing high-impact teams to leverage insight-into-action analytics to create customer-first products. Previously, as Head of New Products & Capabilities at American Express, I led 200+ colleagues across multiple disciplines to mobilize against key growth opportunities and products (200MM+ annual revenue) including Amex’s first 100% digital / Agile lending product “Pay It Plan It” for “swiping” installment payments on mobile. Now, I oversee Digital Transformation & On Card Lending at Citi, the largest issuer of credit cards in the world. In this role, I am responsible for building the best digital ecosystem for credit card customers, bringing our credit card strategy to life online, and developing and managing new credit card features to address the debt management needs of US consumers. CONSUMER LENDING CAPABILITIES: 360-degree leadership with multimillion dollar P&L oversight. Deep cross-functional expertise (data analytics, risk, product management, pricing, customer LTV, marketing / sales). PRODUCT STRATEGY INNOVATIONS: Leverage sharp commercial instincts and actionable consumer insights to deliver an evolved lending and fintech product suite. STRATEGIC TRANSFORMATION: Adept at driving change in matrixed organizations. Established cross-functional digital taskforce to redesign customer dashboard in record time. Built Pricing organization at Amex from the ground up. Reengineered and globalized lending new product development from Waterfall to Agile. Tapped to turn around Insurance & Fee Services business. Connect with me at jeffchwast@gmail.com.

Jeff Chwast

High-performance, high-energy people leader. Champion of innovation as a team sport. 20+ years driv...
135 Willow StreetApartment 208, Brooklyn, United States

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Jeff Chwast’s Email jeff.chwast@citigroup.com

Jeff Chwast’s Phone Numbers +1 800-788-****

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Jeff Chwast’s Location 135 Willow StreetApartment 208, Brooklyn, United States

Jeff Chwast’s Current Industry Citi

Jeff Chwast’s Prior Industry American Express

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Work Experience

Citi

Head of Card Digital Strategy & On Card Lending

2023-01-01T00:00:00.000Z - Present

American Express

Head of Global New Products & Capabilities

2016-01-01T00:00:00.000Z - 2018-01-01T00:00:00.000Z

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FAQ About Jeff Chwast

Jeff Chwast is located at
135 Willow StreetApartment 208, Brooklyn, United States

Jeff Chwast is a High-performance, high-energy people leader. Champion of innovation as a team sport. 20+ years driving growth and transformation across fast evolving consumer financial services landscapes at American Express and Citi. I deliver a full toolbox of consumer financial product expertise, with leadership in foundational disciplines including agile development, digital, risk management, strategic analytics, pricing, P&L management, and product innovation. Known for developing high-impact teams to leverage insight-into-action analytics to create customer-first products. Previously, as Head of New Products & Capabilities at American Express, I led 200+ colleagues across multiple disciplines to mobilize against key growth opportunities and products (200MM+ annual revenue) including Amex’s first 100% digital / Agile lending product “Pay It Plan It” for “swiping” installment payments on mobile. Now, I oversee Digital Transformation & On Card Lending at Citi, the largest issuer of credit cards in the world. In this role, I am responsible for building the best digital ecosystem for credit card customers, bringing our credit card strategy to life online, and developing and managing new credit card features to address the debt management needs of US consumers. CONSUMER LENDING CAPABILITIES: 360-degree leadership with multimillion dollar P&L oversight. Deep cross-functional expertise (data analytics, risk, product management, pricing, customer LTV, marketing / sales). PRODUCT STRATEGY INNOVATIONS: Leverage sharp commercial instincts and actionable consumer insights to deliver an evolved lending and fintech product suite. STRATEGIC TRANSFORMATION: Adept at driving change in matrixed organizations. Established cross-functional digital taskforce to redesign customer dashboard in record time. Built Pricing organization at Amex from the ground up. Reengineered and globalized lending new product development from Waterfall to Agile. Tapped to turn around Insurance & Fee Services business. Connect with me at jeffchwast@gmail.com.