Jeba Pearlcia Email & Phone Number | Owning a team and act as a primary point of contact for critical issues for all fraud related queries and issues inside and outside the department. An experienced and versatile professional with excellent Management skills, a team player who thrives in a demanding environment. A confident manager with proven skills in E-Commerce, Fraud & Risk Management, Quality Management, implementation of best practice procedures and delivering first class Team Management for a broad range of clients from global financial services institutions, to luxury retail brands. Good judgment with regard to both substantive fraud and team administrative issues, independently, with a firm understanding of the types of issues. Training new junior members on the team with tasks after onboarding, provide ongoing training to current team members on an as needed basis, and update training materials as processes evolve. Pursuing specific projects and expertly working well with leaders in other departments. Communicating daily with the manager regarding team updates influxes in fraudulent activities. Exchanging inter departmental requests and are available for vendor-facing tasks. Use data driven reporting to identify high level observations on Chargeback and Fraud trends. Distribute reports and trends to partners with operational suggestions and suggesting long term implications. Imprinting a motivational and positive approach when working with and helping team members. Strong finance professional with a BE focused in Electronics and Communication Engineering from Vins Christian College of Engineering.

Jeba Pearlcia

Owning a team and act as a primary point of contact for critical issues for all fraud related querie...
Chennai, Chennai, India

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Jeba Pearlcia’s Email jpearlcia@groupon.com

Jeba Pearlcia’s Phone Numbers +1 985-429-****

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Jeba Pearlcia’s Location Chennai, Chennai, India

Jeba Pearlcia’s Current Industry Groupon

Jeba Pearlcia’s Prior Industry Sutherland Global Services

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Work Experience

Groupon

Fraud Manager

2024-06-01 00:00:00 - Present

Sutherland Global Services

Senior Customer Service Executive

2009-07-01 00:00:00 - 2013-02-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Jeba Pearlcia

Jeba Pearlcia is located at
Chennai, Chennai, India

Jeba Pearlcia is a Owning a team and act as a primary point of contact for critical issues for all fraud related queries and issues inside and outside the department. An experienced and versatile professional with excellent Management skills, a team player who thrives in a demanding environment. A confident manager with proven skills in E-Commerce, Fraud & Risk Management, Quality Management, implementation of best practice procedures and delivering first class Team Management for a broad range of clients from global financial services institutions, to luxury retail brands. Good judgment with regard to both substantive fraud and team administrative issues, independently, with a firm understanding of the types of issues. Training new junior members on the team with tasks after onboarding, provide ongoing training to current team members on an as needed basis, and update training materials as processes evolve. Pursuing specific projects and expertly working well with leaders in other departments. Communicating daily with the manager regarding team updates influxes in fraudulent activities. Exchanging inter departmental requests and are available for vendor-facing tasks. Use data driven reporting to identify high level observations on Chargeback and Fraud trends. Distribute reports and trends to partners with operational suggestions and suggesting long term implications. Imprinting a motivational and positive approach when working with and helping team members. Strong finance professional with a BE focused in Electronics and Communication Engineering from Vins Christian College of Engineering.