Javlik Parikh Email & Phone Number | Extensive expertise in IT Infrastructure and Service delivery Management in career span of 10+ years of experience. ITIL Service Operations certified with 10+ years of Experience in Service Industry. Currently as a Service Management Lead, my role Involves leading a team of Incident, problem, change managers. Chairing Conference calls for Major incidents and provide an update to the management, Stake holders. Provide highest quality of services to the clients and make sure that SLA targets are met. Make sure the ITIL standards are followed. IT Operation Management for the different segment like BFSI, Manufacture, enterprise, Retail, SLA Management , Crises Management , CSAT Maintain. Team Management, Resource management for field operation , Service Desk Management with ITIL Framework. Project Delivery , Proper coordination/ update to the stack holders , track the status of the project progress, risks and mitigation plans.

Javlik Parikh

Extensive expertise in IT Infrastructure and Service delivery Management in career span of 10+ years...
Vadodara, Gujarat, India

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Javlik Parikh’s Email javlik.parikh@atos.net

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Javlik Parikh’s Location Vadodara, Gujarat, India

Javlik Parikh’s Current Industry

Javlik Parikh’s Prior Industry Hcl Technologies | Hcl Comnet

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Project Manager

Present

Manager

2014-07-01 00:00:00 - 2016-05-01 00:00:00

It Infrastructure Engineer

2004-10-01 00:00:00 - 2009-06-01 00:00:00

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Javlik Parikh is a Extensive expertise in IT Infrastructure and Service delivery Management in career span of 10+ years of experience. ITIL Service Operations certified with 10+ years of Experience in Service Industry. Currently as a Service Management Lead, my role Involves leading a team of Incident, problem, change managers. Chairing Conference calls for Major incidents and provide an update to the management, Stake holders. Provide highest quality of services to the clients and make sure that SLA targets are met. Make sure the ITIL standards are followed. IT Operation Management for the different segment like BFSI, Manufacture, enterprise, Retail, SLA Management , Crises Management , CSAT Maintain. Team Management, Resource management for field operation , Service Desk Management with ITIL Framework. Project Delivery , Proper coordination/ update to the stack holders , track the status of the project progress, risks and mitigation plans.