Jason Stephens Email & Phone Number | Resourceful leader with 15 years customer service management in technology industries with the last 3 years spent in vendor relationship management and onboarding. Adept in many aspects of customer service, including call center management, customer-facing agent management, quality assurance, and contact center operations. Highly effective in training, coaching, and mentoring direct reports as well as peers. Strengths include solid communication, confidentiality with sensitive information, excellent problem-solving skills, and high adaptability. Strong affinity for technology. Proficient in: • Process improvement • Budget planning and management • Project management • Call center operations • Increasing customer satisfaction • Employee development

Jason Stephens

Resourceful leader with 15 years customer service management in technology industries with the last...
Everett, Washington, United States

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Jason Stephens’s Location Everett, Washington, United States

Jason Stephens’s Current Industry Docusign

Jason Stephens’s Prior Industry Vertafore | At And T Mobility | John Perine

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Sr. Support Escalation Manager

2024-03-01T00:00:00.000Z - Present

Customer Support Manager

2010-10-01T00:00:00.000Z - 2015-02-01T00:00:00.000Z

Business Data Support Team Manager

2006-01-01T00:00:00.000Z - 2010-10-01T00:00:00.000Z

Several

1993-11-01T00:00:00.000Z - 2005-05-01T00:00:00.000Z

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Jason Stephens is a Resourceful leader with 15 years customer service management in technology industries with the last 3 years spent in vendor relationship management and onboarding. Adept in many aspects of customer service, including call center management, customer-facing agent management, quality assurance, and contact center operations. Highly effective in training, coaching, and mentoring direct reports as well as peers. Strengths include solid communication, confidentiality with sensitive information, excellent problem-solving skills, and high adaptability. Strong affinity for technology. Proficient in: • Process improvement • Budget planning and management • Project management • Call center operations • Increasing customer satisfaction • Employee development