Jason Gass Email & Phone Number | With over 15 years of experience in the telecoms industry, I am a seasoned contact centre architect and cloud collaboration expert who has designed and delivered business technical architectures for customer contact centers and cloud collaboration solutions. I have successfully led multiple delivery projects in parallel, involving local and global cross-functional teams, for various clients across different sectors and regions. As a former architect at Cisco, I was the highest level technical point of contact for customers on delivery projects, providing guidance on API integrations, sales and pre-sales support, and service discovery packages using Cisco Network Services Orchestration (NSO) and Python. I have also demonstrated my technical leadership, problem-solving, and customer engagement skills by providing solutions to complex business challenges, integrating contact center platforms with radio telephony systems, and transitioning telephony systems to the cloud. I am passionate about leveraging my ITIL, DevNet, and AWS certifications to create innovative and scalable contact center solutions that meet customer needs and expectations.

Jason Gass

With over 15 years of experience in the telecoms industry, I am a seasoned contact centre architect...
Cisco, 24/177 Pacific Hwy, Australia

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Jason Gass’s Email jgass@cisco.com

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Jason Gass’s Location Cisco, 24/177 Pacific Hwy, Australia

Jason Gass’s Current Industry The Network Collective

Jason Gass’s Prior Industry Cisco | Cable And Wireless | Hp | Digital Equipment

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Senior Consultant

2024-03-01 00:00:00 - Present

Architect

2020-10-01 00:00:00 - 2023-02-01 00:00:00

Design Authority

2004-07-01 00:00:00 - 2006-09-01 00:00:00

Engineer

1998-01-01 00:00:00 - 2003-01-01 00:00:00

Consulting Engineer

1997-07-01 00:00:00 - 1998-07-01 00:00:00

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Jason Gass is a With over 15 years of experience in the telecoms industry, I am a seasoned contact centre architect and cloud collaboration expert who has designed and delivered business technical architectures for customer contact centers and cloud collaboration solutions. I have successfully led multiple delivery projects in parallel, involving local and global cross-functional teams, for various clients across different sectors and regions. As a former architect at Cisco, I was the highest level technical point of contact for customers on delivery projects, providing guidance on API integrations, sales and pre-sales support, and service discovery packages using Cisco Network Services Orchestration (NSO) and Python. I have also demonstrated my technical leadership, problem-solving, and customer engagement skills by providing solutions to complex business challenges, integrating contact center platforms with radio telephony systems, and transitioning telephony systems to the cloud. I am passionate about leveraging my ITIL, DevNet, and AWS certifications to create innovative and scalable contact center solutions that meet customer needs and expectations.