Janice Goh Email & Phone Number | More than ten years’ experience in developing, planning, implementing and driving customer service initiatives and strategies, service delivery programs, improvement projects and systems to ensure first class customer services. Extensive experience in initiating continuous improvement to work efficiency, systems, quality of staff and service standards. People, project, customer, vendor, process and change management skills acquired through experience in the hospitality, transportation, consultancy, education and share services industries. Almost ten years of regional experience in the Asia Pacific Regional HQ of an international logistics company provides a good understanding of the diverse cultures in Asia and in enabling effective dealings across cultures. People oriented innovative problem solver with proven strengths in:  - Leading projects to successful conclusion with thoughtfulness and maturity.  - Managing, negotiating with and winning support of customers, vendors, management, global counterparts, and project team members.  - Anticipating and addressing implementation difficulties and a good nose for “smelling” problems from afar  - Identifying elusive reasons for dysfunctional operational performance  - Cross cultural and effective communication skills across levels  - Resourcefulness and the ability to get things done  - Designing new approaches to work efficiency  - Organising and planning with focus on meeting objectives  - Being a capable, dedicated and dependable team player

Janice Goh

More than ten years’ experience in developing, planning, implementing and driving customer service i...
Singapore

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Janice Goh’s Email hweejgoh@singnet.com.sg

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Work Experience

St Electronics

Management Executive

2012-01-01 00:00:00 - 2014-01-01 00:00:00

Production Link

...

2011-01-01 00:00:00 - 2012-01-01 00:00:00

The Ascott

Ascott Accelerated Residence Manager's Programme

2009-01-01 00:00:00 - 2011-01-01 00:00:00

No Organization Name Found

Independent Consultant

2004-01-01 00:00:00 - 2008-01-01 00:00:00

Sbf Entrepreneurship Development

Managing Partner

2002-01-01 00:00:00 - 2003-01-01 00:00:00

Dhl

Customer Services Program Manager

1992-01-01 00:00:00 - 2002-01-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Janice Goh

Janice Goh is located at
Singapore

Janice Goh is a More than ten years’ experience in developing, planning, implementing and driving customer service initiatives and strategies, service delivery programs, improvement projects and systems to ensure first class customer services. Extensive experience in initiating continuous improvement to work efficiency, systems, quality of staff and service standards. People, project, customer, vendor, process and change management skills acquired through experience in the hospitality, transportation, consultancy, education and share services industries. Almost ten years of regional experience in the Asia Pacific Regional HQ of an international logistics company provides a good understanding of the diverse cultures in Asia and in enabling effective dealings across cultures. People oriented innovative problem solver with proven strengths in:  - Leading projects to successful conclusion with thoughtfulness and maturity.  - Managing, negotiating with and winning support of customers, vendors, management, global counterparts, and project team members.  - Anticipating and addressing implementation difficulties and a good nose for “smelling” problems from afar  - Identifying elusive reasons for dysfunctional operational performance  - Cross cultural and effective communication skills across levels  - Resourcefulness and the ability to get things done  - Designing new approaches to work efficiency  - Organising and planning with focus on meeting objectives  - Being a capable, dedicated and dependable team player