Janelly Ramos Email & Phone Number | As a Customer Success Manager at Informed K12, an EdTech SaaS company, I help school districts streamline and automate their workflows and processes with our innovative platform. With eight years of experience in customer success, I have a passion for building and maintaining deep relationships, driving product adoption and expansion, and delivering value and satisfaction to my clients. Some of my highlights include growing my 1.5M ARR portfolio of 50 small to medium customers by over 18% to date, maintaining a customer retention rate between 99% and 100% over a three-year period, and generating over 20 new customer referrals.

Janelly Ramos

As a Customer Success Manager at Informed K12, an EdTech SaaS company, I help school districts strea...
New York City Metropolitan Area, New York City Metropolitan Area, United States

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Janelly Ramos’s Email janelly@informedk12.com

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Janelly Ramos’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States

Janelly Ramos’s Current Industry Informed K12

Janelly Ramos’s Prior Industry Kidpass | Blake Elearning | Academy Of Our Lady Of Grace

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Work Experience

Informed K12

Customer Success Manager (New Markets)

2021-07-01 00:00:00 - Present

Kidpass

Director Of Operations

2019-12-01 00:00:00 - 2021-06-01 00:00:00

Blake Elearning

2016-11-01 00:00:00 - 2017-10-01 00:00:00

Academy Of Our Lady Of Grace

After Care Teacher/Substitute Teacher

2016-01-01 00:00:00 - 2016-06-01 00:00:00

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FAQ About Janelly Ramos

Janelly Ramos is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States

Janelly Ramos is a As a Customer Success Manager at Informed K12, an EdTech SaaS company, I help school districts streamline and automate their workflows and processes with our innovative platform. With eight years of experience in customer success, I have a passion for building and maintaining deep relationships, driving product adoption and expansion, and delivering value and satisfaction to my clients. Some of my highlights include growing my 1.5M ARR portfolio of 50 small to medium customers by over 18% to date, maintaining a customer retention rate between 99% and 100% over a three-year period, and generating over 20 new customer referrals.