Jamie Wilson Email & Phone Number | FRAUD PREVENTION ANALYST  Support planning of trading fraud related projects aimed at risk mitigation and business operations  Assisted with Socure integration for KYC and process & procedure rollout  Complete verifications for Wires, ACHs and Crypto. Document and file 314(b) when necessary  Access list from sanction orgs and regulation bodies include OFAC to keep bad actors out and screen clients against global watchlists in real time  Evaluate business processes, analyze and anticipate business requirements, help develop and implement solutions; update, implement and maintain procedures related to fraud, and effectively communicate insights and plans to vendors, cross-functional team members and management  Provide research and evaluation of KYC and transaction cases, accurately and sufficiently document analysis and findings  Gather and analyze fraud data and assesses data quality to help evaluate decision effectiveness through fraud strategy performance evaluation and detection metrics  Ensure KYC records incorporate local regulatory requirements/internal business unit standards  Support ongoing reviews of business processes and develop optimization strategies; monitor and track effectiveness of tools and applications, coordinate and track issues response and resolution  Assists with developing and managing fraud prevention strategies through data analysis and business insight to improve operational effectiveness and reduce fraud losses CONTACT CENTER SUPERVISOR II FRAUD & DIGITAL ASSISTANT MANAGER NAVY FEDERAL CREDIT UNION 04/2014 – 09/2021  Led implementation of large-scale projects, such as Zelle (money transfer service), 2-Step Authentication adoption/implementation, Compromised Online and Mobile Banking Alerts  Full life-cycle project management of multiple projects simultaneously that were planned to identify and reduce risks and fraud losses while balancing revenue generating streams  Managed initiatives that impacted entire contact center. Developed and implemented cross training materials for Zelle and Advanced Password Resets. Handle communications for MSRs and Leadership RICHARD E. COBB AWARD (2014 & 2019) – Awarded for excellence in member service SUPERVISOR OF THE MONTH (2019) – Awarded for outstanding leadership and onboarding CCO ENGAGEMENT CHAMPION (2018 & 2019) – Awarded for driving engagement in business unit LEADERSHIP DEVELOPMENT ADVOCATE (2018 & 2019) – Mentor to other leaders LEADERSHIP AWARD (2016) – Awarded for going above and beyond fellow leadership peers

Jamie Wilson

FRAUD PREVENTION ANALYST  Support planning of trading fraud related projects aimed at risk mitigati...
Lebanon, Tennessee, United States

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Jamie Wilson’s Email jamie.wilson@hancockwhitney.com

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Jamie Wilson’s Location Lebanon, Tennessee, United States

Jamie Wilson’s Current Industry Hancock Whitney

Jamie Wilson’s Prior Industry Tradestation | Navy Federal Credit Union

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Work Experience

Hancock Whitney

Avp, Business System Analyst Iii

2022-08-01 00:00:00 - Present

Tradestation

Fraud Prevention Analyst

2021-11-01 00:00:00 - 2022-08-01 00:00:00

Navy Federal Credit Union

Cco Fraud And Digital Supervisor Ii

2014-04-01 00:00:00 - 2021-11-01 00:00:00

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Jamie Wilson is located at
Lebanon, Tennessee, United States

Jamie Wilson is a FRAUD PREVENTION ANALYST  Support planning of trading fraud related projects aimed at risk mitigation and business operations  Assisted with Socure integration for KYC and process & procedure rollout  Complete verifications for Wires, ACHs and Crypto. Document and file 314(b) when necessary  Access list from sanction orgs and regulation bodies include OFAC to keep bad actors out and screen clients against global watchlists in real time  Evaluate business processes, analyze and anticipate business requirements, help develop and implement solutions; update, implement and maintain procedures related to fraud, and effectively communicate insights and plans to vendors, cross-functional team members and management  Provide research and evaluation of KYC and transaction cases, accurately and sufficiently document analysis and findings  Gather and analyze fraud data and assesses data quality to help evaluate decision effectiveness through fraud strategy performance evaluation and detection metrics  Ensure KYC records incorporate local regulatory requirements/internal business unit standards  Support ongoing reviews of business processes and develop optimization strategies; monitor and track effectiveness of tools and applications, coordinate and track issues response and resolution  Assists with developing and managing fraud prevention strategies through data analysis and business insight to improve operational effectiveness and reduce fraud losses CONTACT CENTER SUPERVISOR II FRAUD & DIGITAL ASSISTANT MANAGER NAVY FEDERAL CREDIT UNION 04/2014 – 09/2021  Led implementation of large-scale projects, such as Zelle (money transfer service), 2-Step Authentication adoption/implementation, Compromised Online and Mobile Banking Alerts  Full life-cycle project management of multiple projects simultaneously that were planned to identify and reduce risks and fraud losses while balancing revenue generating streams  Managed initiatives that impacted entire contact center. Developed and implemented cross training materials for Zelle and Advanced Password Resets. Handle communications for MSRs and Leadership RICHARD E. COBB AWARD (2014 & 2019) – Awarded for excellence in member service SUPERVISOR OF THE MONTH (2019) – Awarded for outstanding leadership and onboarding CCO ENGAGEMENT CHAMPION (2018 & 2019) – Awarded for driving engagement in business unit LEADERSHIP DEVELOPMENT ADVOCATE (2018 & 2019) – Mentor to other leaders LEADERSHIP AWARD (2016) – Awarded for going above and beyond fellow leadership peers