James Payne Email & Phone Number | I am the President and founder of Halo Concierge LLC, a luxury concierge services company that offers exquisite, personalized experiences for corporations and ultra-high net worth individuals. With over 15 years of experience in this field, I am passionate about delivering high-level hospitality and sales solutions that exceed customer expectations and align with business goals. As a customer service expert and a certified trainer by the Disney Institute, I have successfully led and executed several prestigious projects, such as being the Chief Concierge for the 2024 NBA All-Star Game and the Super Bowl XLVI, developing a nationally recognized Colts Rookies "Etiquette and Professionalism" course, and creating a comprehensive customer service program for the Indianapolis International Airport that led to its #1 U.S. Airport ranking for 10 consecutive years. I also leverage my CRM, data analysis, and sales skills to drive business development, revenue generation, and cost savings for my company and clients. I train, coach, and mentor my team of 22 contract employees to provide elite customer support and professionalism in any situation. I excel at adapting to changing business demands and leading through ambiguity.

James Payne

I am the President and founder of Halo Concierge LLC, a luxury concierge services company that offer...
United States

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James Payne’s Email jamespayne3@mac.com

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James Payne’s Location United States

James Payne’s Current Industry Halo Concierge

James Payne’s Prior Industry Jumpstart Advisory | Merck

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President

2008-01-01 00:00:00 - Present

Chief Of Staff

2017-01-01 00:00:00 - 2023-01-01 00:00:00

Senior Sales Territory Manager, Women’s Health

2008-01-01 00:00:00 - 2017-01-01 00:00:00

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James Payne is a I am the President and founder of Halo Concierge LLC, a luxury concierge services company that offers exquisite, personalized experiences for corporations and ultra-high net worth individuals. With over 15 years of experience in this field, I am passionate about delivering high-level hospitality and sales solutions that exceed customer expectations and align with business goals. As a customer service expert and a certified trainer by the Disney Institute, I have successfully led and executed several prestigious projects, such as being the Chief Concierge for the 2024 NBA All-Star Game and the Super Bowl XLVI, developing a nationally recognized Colts Rookies "Etiquette and Professionalism" course, and creating a comprehensive customer service program for the Indianapolis International Airport that led to its #1 U.S. Airport ranking for 10 consecutive years. I also leverage my CRM, data analysis, and sales skills to drive business development, revenue generation, and cost savings for my company and clients. I train, coach, and mentor my team of 22 contract employees to provide elite customer support and professionalism in any situation. I excel at adapting to changing business demands and leading through ambiguity.