Jake OseiTutu Email & Phone Number | With over 10 years of customer service experience, I am a dynamic and results-oriented leader who delivers innovative and effective solutions for both internal and external customers. As a Team Leader at Legal Ombudsman, I manage a diverse and high-performing team of individuals who exceed the agreed performance standards and quality metrics set by the organisation. I also act as a source of information and guidance for my team members, creating reasonable adjustments to support them and monitoring and analysing operational data to improve performance. In addition to my team leader role, I am also the Co-Chair of The R.E.A.C.H Network, a network that promotes race equality and cultural heritage within the organisation. I provide leadership and direction to the network and its members, working alongside the ED&I team to implement and deliver network strategies and events. I also communicate and influence senior leaders and stakeholders on policy updates and changes related to the Race Equality Code, and act as an ambassador for the network and the organisation. I am passionate about learning and developing myself and others, and I have completed various courses and certifications on management, communication, and well-being.

Jake OseiTutu

With over 10 years of customer service experience, I am a dynamic and results-oriented leader who de...
Coventry, England, United Kingdom

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Jake OseiTutu’s Email jake@gymproapparel.com

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Jake OseiTutu’s Location Coventry, England, United Kingdom

Jake OseiTutu’s Current Industry Legal Ombudsman Jesus Gets The Girl Gympro Apparel

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Work Experience

Legal Ombudsman

Co-Chair of The R.E.A.C.H Network

2022-05-01 00:00:00 - Present

Jesus Gets The Girl

Model

2019-08-01 00:00:00 - Present

Gympro Apparel

Fashion Model

2019-06-01 00:00:00 - Present

Cromwell

Customer Experience and Continuous Improvement Partner

2020-08-01 00:00:00 - 2021-05-01 00:00:00

British Army

Combat Medic Technician

2015-05-01 00:00:00 - 2021-05-01 00:00:00

Avado

Senior Enrollment Counselor

2017-06-01 00:00:00 - 2018-02-01 00:00:00

Vodafone

Leader of Web Chat Retention

2016-09-01 00:00:00 - 2017-06-01 00:00:00

E

Customer Retention Executive

2015-08-01 00:00:00 - 2016-09-01 00:00:00

Open Study College

Student Advisor

2015-05-01 00:00:00 - 2015-08-01 00:00:00

Royal Bank

Debt Management Complaint Handler

2014-10-01 00:00:00 - 2015-04-01 00:00:00

Dimension Data

Service Desk Analyst

2013-09-01 00:00:00 - 2014-10-01 00:00:00

Homeserve

Retention Specialist

2009-07-01 00:00:00 - 2013-09-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Jake OseiTutu

Jake OseiTutu is located at
Coventry, England, United Kingdom

Jake OseiTutu is a With over 10 years of customer service experience, I am a dynamic and results-oriented leader who delivers innovative and effective solutions for both internal and external customers. As a Team Leader at Legal Ombudsman, I manage a diverse and high-performing team of individuals who exceed the agreed performance standards and quality metrics set by the organisation. I also act as a source of information and guidance for my team members, creating reasonable adjustments to support them and monitoring and analysing operational data to improve performance. In addition to my team leader role, I am also the Co-Chair of The R.E.A.C.H Network, a network that promotes race equality and cultural heritage within the organisation. I provide leadership and direction to the network and its members, working alongside the ED&I team to implement and deliver network strategies and events. I also communicate and influence senior leaders and stakeholders on policy updates and changes related to the Race Equality Code, and act as an ambassador for the network and the organisation. I am passionate about learning and developing myself and others, and I have completed various courses and certifications on management, communication, and well-being.

Jake OseiTutu currently works in the Legal Ombudsman | Jesus Gets The Girl | Gympro Apparel |

No Languages Available

Jake OseiTutu has prior
experience in the following industries:
Cromwell | British Army | Avado | Vodafone | E | Open Study College | Royal Bank | Dimension Data | Homeserve

Jake OseiTutu has the following professional experience:
Legal Ombudsman | Jesus Gets The Girl | Gympro Apparel | Cromwell | British Army | Avado | Vodafone | E | Open Study College | Royal Bank | Dimension Data | Homeserve