Jaimie Hoffmann Email & Phone Number | As a Staff AMR Commercial Training Specialist at Illumina, I am dedicated to crafting and delivering engaging training programs for new and existing employees in sales, service & support, and commercial operations. Whether through asynchronous, virtual, or in-person modalities, I ensure our training is impactful by incorporating scenario-based learning, gamification, and advanced technologies to enhance retention and understanding. My extensive experience in leading and training customer-facing teams has instilled in me a deep passion for balancing employee satisfaction, customer-centricity, and process simplification. Holding a Lean Six Sigma Green Belt and certifications as a facilitator in Crucial Conversations for Mastering Dialogue and Clifton StrengthsFinder, I have a proven track record of significantly improving key metrics like CES and CSAT across various functions. Beyond my professional achievements, I am a people person at heart. My values are rooted in faith, family, personal growth, and the development of others. Every day, I strive to activate confidence and serve those around me. I am committed to helping others recognize and appreciate their unique strengths, value, and impact. DiSC: i Top 5 Strengths: Communication Achiever Woo Individualization Activator

Jaimie Hoffmann

As a Staff AMR Commercial Training Specialist at Illumina, I am dedicated to crafting and delivering...
San Diego, California, United States

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Jaimie Hoffmann’s Email jhoffmann@illumina.com

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Jaimie Hoffmann’s Location San Diego, California, United States

Jaimie Hoffmann’s Current Industry Illumina

Jaimie Hoffmann’s Prior Industry Sound | Mitchell International | Best Buy Health | Nationwide Construction And Repir

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Staff AMR Commercial Training Specialist

2024-06-01 00:00:00 - Present

Customer Support Supervisor II

2021-03-01 00:00:00 - 2021-11-01 00:00:00

Supervisor, Technical Support & General Customer Support

2017-04-01 00:00:00 - 2021-03-01 00:00:00

Training Delivery Specialist Technical Support Specific

2016-02-01 00:00:00 - 2017-04-01 00:00:00

Account Specialist

2012-03-01 00:00:00 - 2014-02-01 00:00:00

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Jaimie Hoffmann is a As a Staff AMR Commercial Training Specialist at Illumina, I am dedicated to crafting and delivering engaging training programs for new and existing employees in sales, service & support, and commercial operations. Whether through asynchronous, virtual, or in-person modalities, I ensure our training is impactful by incorporating scenario-based learning, gamification, and advanced technologies to enhance retention and understanding. My extensive experience in leading and training customer-facing teams has instilled in me a deep passion for balancing employee satisfaction, customer-centricity, and process simplification. Holding a Lean Six Sigma Green Belt and certifications as a facilitator in Crucial Conversations for Mastering Dialogue and Clifton StrengthsFinder, I have a proven track record of significantly improving key metrics like CES and CSAT across various functions. Beyond my professional achievements, I am a people person at heart. My values are rooted in faith, family, personal growth, and the development of others. Every day, I strive to activate confidence and serve those around me. I am committed to helping others recognize and appreciate their unique strengths, value, and impact. DiSC: i Top 5 Strengths: Communication Achiever Woo Individualization Activator

Jaimie Hoffmann has prior
experience in the following industries:
Sound | Mitchell International | Best Buy Health | Nationwide Construction And Repir

Jaimie Hoffmann has the following professional experience:
Illumina | Sound | Mitchell International | Best Buy Health | Nationwide Construction And Repir