Jacqueline Wagner Email & Phone Number | Excellence driven with 13 years successful experience in customer service and support with recognized strengths in interpersonal communication, technical knowledge, organizational skills, problem-solving, team building, and planning/implementing proactive escalation procedures. Focus on customer satisfaction with determination to build trust and customer delight. Successful network engineer responsible for large corporate structured cable design and network implementation projects. Strong project management experience with proven ability to multi-task and excel in cross-functional team environments. Holds a Masters Certification in IT Project Management. Acquired and continue to maintain BICSI certifications in Structured Cable Design/Implementation and Network Technology Systems Design. Consistently provides quality customer service while exceeding customer expectations.

Jacqueline Wagner

Excellence driven with 13 years successful experience in customer service and support with recognize...
Northfield, Northfield, United States

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Jacqueline Wagner’s Email wagner4@avaya.com

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Jacqueline Wagner’s Location Northfield, Northfield, United States

Jacqueline Wagner’s Current Industry Roche

Jacqueline Wagner’s Prior Industry Roche Diagnostics | Avaya | Nortel | Motorola | American Express

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Clinical IT Solutions Engineer

2014-07-01 00:00:00 - Present

IT Implementation Representative

2013-06-01 00:00:00 - 2014-07-01 00:00:00

Customer Service Manager

2009-12-01 00:00:00 - 2012-02-01 00:00:00

Service Account Manager

1999-01-01 00:00:00 - 2009-12-01 00:00:00

Sr. Network Engineer

1997-01-01 00:00:00 - 1999-01-01 00:00:00

Sr. Network Engineer

1994-01-01 00:00:00 - 1997-01-01 00:00:00

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Jacqueline Wagner is a Excellence driven with 13 years successful experience in customer service and support with recognized strengths in interpersonal communication, technical knowledge, organizational skills, problem-solving, team building, and planning/implementing proactive escalation procedures. Focus on customer satisfaction with determination to build trust and customer delight. Successful network engineer responsible for large corporate structured cable design and network implementation projects. Strong project management experience with proven ability to multi-task and excel in cross-functional team environments. Holds a Masters Certification in IT Project Management. Acquired and continue to maintain BICSI certifications in Structured Cable Design/Implementation and Network Technology Systems Design. Consistently provides quality customer service while exceeding customer expectations.