Itil Ammar Alqarroos Email & Phone Number | As a Mediation Business Operations Senior Specialist at Mobily, I am responsible for managing the mediation system configuration, ensuring the accuracy and completeness of data, and coordinating with vendors and internal stakeholders to resolve any issues or incidents. I have been working in this role for more than six years, and I have successfully handled multiple mass incidents, improved the KPI monitoring and analysis process, and developed reports for decision making and resolution purposes. I have a strong background in Computer Engineering, which I obtained from the University of Sharjah with a full-paid scholarship sponsored by the Government of the Kingdom of Saudi Arabia. I also have certifications in ITIL Foundation V3, and Critical Thinking, which demonstrate my skills and knowledge in various aspects of technology, service management, and problem-solving. I am passionate about learning new technologies and applying them to enhance customer experience and operational efficiency.

Itil Ammar Alqarroos

As a Mediation Business Operations Senior Specialist at Mobily, I am responsible for managing the me...
Riyadh, Riyadh, Saudi Arabia

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Itil Ammar Alqarroos’s Email a.alqarroos@mobily.com.sa

Itil Ammar Alqarroos’s Phone Numbers

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Itil Ammar Alqarroos’s Location Riyadh, Riyadh, Saudi Arabia

Itil Ammar Alqarroos’s Current Industry Mobily

Itil Ammar Alqarroos’s Prior Industry Zain Ksa | Ericsson | Sharjah International Airport

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Mediation Business Operations Senior Specialist

2021-05-01 00:00:00 - Present

Mass Incidents Specialist

2019-09-01 00:00:00 - 2021-05-01 00:00:00

Service Management Engineer

2016-09-01 00:00:00 - 2017-10-01 00:00:00

Software Engineer, Trainee

2015-07-01 00:00:00 - 2015-09-01 00:00:00

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Itil Ammar Alqarroos is a As a Mediation Business Operations Senior Specialist at Mobily, I am responsible for managing the mediation system configuration, ensuring the accuracy and completeness of data, and coordinating with vendors and internal stakeholders to resolve any issues or incidents. I have been working in this role for more than six years, and I have successfully handled multiple mass incidents, improved the KPI monitoring and analysis process, and developed reports for decision making and resolution purposes. I have a strong background in Computer Engineering, which I obtained from the University of Sharjah with a full-paid scholarship sponsored by the Government of the Kingdom of Saudi Arabia. I also have certifications in ITIL Foundation V3, and Critical Thinking, which demonstrate my skills and knowledge in various aspects of technology, service management, and problem-solving. I am passionate about learning new technologies and applying them to enhance customer experience and operational efficiency.