Ian Craig Email & Phone Number | A skilled and effective training and development consultant with experience in the automotive, insurance, retail and Government sectors. Experience includes: sales process; retail and business user, automotive finance including LCV; insurance compliance; after sales; customer facing automotive computer quoting, communication and processing systems. Additional experience includes communicating up to board level on training and development projects, designing, delivering and evaluating training courses, please see clients and previous employers below. Skills include, training needs and competency analysis, course design, sales process, training consultative selling approaches to sell finance and insurance by providing the right products for the customer including e-learning design, competencies checks and remedial action, qualification and presentation training, system and process training, team building, performance management and coaching, telephone handling techniques, including resolicitation for after sales, customer care, complaint handling and legalities around CCA, FSA, Data Protection Act, Money Laundering, car and commercial taxation. Training courses are designed for the client and delivered using experiential and learner based training throughout, to help imbed the required behavioural and business skills to increase effectiveness. Qualifications include a Certificate in Training and Development. NVQ4 in Training and Development. PTLLS. IMI Assessor.

Ian Craig

A skilled and effective training and development consultant with experience in the automotive, insur...
Newcastle Upon Tyne, England, United Kingdom

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Ian Craig’s Email tigershark1@btinternet.com

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Ian Craig’s Location Newcastle Upon Tyne, England, United Kingdom

Ian Craig’s Current Industry Freelance Evoke Training And Development Solutions

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Work Experience

Freelance

Semi Retired. Writing fiction. My debut novel Twilight of Innocence ia available through Amazon

2021-01-01 00:00:00 - Present

Evoke Training And Development Solutions

Director

2019-11-01 00:00:00 - Present

Raytheon

Sales Trainer

2015-07-01 00:00:00 - 2019-10-01 00:00:00

Evoke Training And Development

Director

2010-04-01 00:00:00 - 2015-07-01 00:00:00

Al Futtaim

Trainer

2012-01-01 00:00:00 - 2015-01-01 00:00:00

Volkswagen Financial Services

Finance and Insurance Consultant (Regional Training Manager)

1995-02-01 00:00:00 - 2009-09-01 00:00:00

Hogg Automotive Insurance Brokers

Regional Training Manager

1990-01-01 00:00:00 - 1995-02-01 00:00:00

Consolidates Marine Insurance

Regional Training Manager

1988-01-01 00:00:00 - 1989-01-01 00:00:00

Financial Insurance

Regional Training Manaager

1986-01-01 00:00:00 - 1988-01-01 00:00:00

Fenwick

Department Manager

1975-09-01 00:00:00 - 1986-02-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Ian Craig

Ian Craig is located at
Newcastle Upon Tyne, England, United Kingdom

Ian Craig is a A skilled and effective training and development consultant with experience in the automotive, insurance, retail and Government sectors. Experience includes: sales process; retail and business user, automotive finance including LCV; insurance compliance; after sales; customer facing automotive computer quoting, communication and processing systems. Additional experience includes communicating up to board level on training and development projects, designing, delivering and evaluating training courses, please see clients and previous employers below. Skills include, training needs and competency analysis, course design, sales process, training consultative selling approaches to sell finance and insurance by providing the right products for the customer including e-learning design, competencies checks and remedial action, qualification and presentation training, system and process training, team building, performance management and coaching, telephone handling techniques, including resolicitation for after sales, customer care, complaint handling and legalities around CCA, FSA, Data Protection Act, Money Laundering, car and commercial taxation. Training courses are designed for the client and delivered using experiential and learner based training throughout, to help imbed the required behavioural and business skills to increase effectiveness. Qualifications include a Certificate in Training and Development. NVQ4 in Training and Development. PTLLS. IMI Assessor.

Ian Craig currently works in the Freelance | Evoke Training And Development Solutions |

No Languages Available

Ian Craig has prior
experience in the following industries:
Raytheon | Evoke Training And Development | Al Futtaim | Volkswagen Financial Services | Hogg Automotive Insurance Brokers | Consolidates Marine Insurance | Financial Insurance | Fenwick

Ian Craig has the following professional experience:
Freelance | Evoke Training And Development Solutions | Raytheon | Evoke Training And Development | Al Futtaim | Volkswagen Financial Services | Hogg Automotive Insurance Brokers | Consolidates Marine Insurance | Financial Insurance | Fenwick

You can view Ian Craig’s LinkedIn profile at LinkedIn URL

Ian Craig’s work email
addresses are
tigershark1@btinternet.com

Freelance | Evoke Training And Development Solutions |

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