Hushmet Hussain Email & Phone Number | A global technology and business director with an exceptional track record of optimisation, service improvement management and integration, transformational change, multi-vendor outsourcing and insourcing (globally, regionally and nationally) with organisations across different business sectors. Role experience includes: • CISO • Head of Service Delivery • Head of Service Operations • Global Product Enablement • Solution Director • Technical Solution Manager Industry experience includes: • IT Services (IBM, CSC) • Utilities (Thames Water) • Financial Services (Royal Sun Alliance, CLS, Barclays, Commerce Bank, Swiss Re) • Retail (Carphone Warehouse, Alliance Boots) • Leisure (Whitbread, Diageo) • Government (Defra, MOD) Capabilities include: • Strategy and Leadership • Outsourcing and Insourcing • Contract Writing and Negotiations • Service Integration and Management, Service Design • Service Delivery and Operations • Cost optimisation and P&L Management • Service Improvement • Software Licence Audits • Stakeholder and Supplier Management A pragmatic leader who delivers outcomes through end-to-end systems thinking, using the right sources of capability whether in-house, third party or contractors. Successes include: • Complete replacement of failing alliance structure for all technology services within a major utility including writing, reviewing and negotiating terms to success across multiple outsource organisations • Successfully led multiple outsource agreements globally, regionally and nationally • Providing structure, professionalism, strategy and performance management focused leadership • Core member of the leadership team for a highly complex outsource of inhouse network provision from CSC to AT&T comprising 250+ customers, 40+ countries, 560mn annual contract value. This resulted in cost savings to CSC of 5%-10% globally and created a modern Network Platform and standardised products for CSCs digital future • Developed a global standardised End User Product solution for CSC’s Customers called CSC MyWorkStyles • Improved Service whilst Reducing operational costs of circa 10m a year • Software license audit negotiations resulting in a beneficial outcome for both parties

Hushmet Hussain

A global technology and business director with an exceptional track record of optimisation, service...
Reading, England, United Kingdom

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Hushmet Hussain’s Email hhussain@csc.com

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Hushmet Hussain’s Location Reading, England, United Kingdom

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Hushmet Hussain’s Prior Industry Csc | Computer Sciences | Ibm Global Services

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Work Experience

Thames Water

Head of Service Delivery

Present

Csc

Global Launch Executive For Csc Myworkstyle

2015-02-01 00:00:00 - 2017-11-01 00:00:00

Computer Sciences

Solution Director

2010-01-01 00:00:00 - 2013-06-01 00:00:00

Ibm Global Services

Lead Technical Solution Manager

1999-12-01 00:00:00 - 2009-12-01 00:00:00

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FAQ About Hushmet Hussain

Hushmet Hussain is located at
Reading, England, United Kingdom

Hushmet Hussain is a A global technology and business director with an exceptional track record of optimisation, service improvement management and integration, transformational change, multi-vendor outsourcing and insourcing (globally, regionally and nationally) with organisations across different business sectors. Role experience includes: • CISO • Head of Service Delivery • Head of Service Operations • Global Product Enablement • Solution Director • Technical Solution Manager Industry experience includes: • IT Services (IBM, CSC) • Utilities (Thames Water) • Financial Services (Royal Sun Alliance, CLS, Barclays, Commerce Bank, Swiss Re) • Retail (Carphone Warehouse, Alliance Boots) • Leisure (Whitbread, Diageo) • Government (Defra, MOD) Capabilities include: • Strategy and Leadership • Outsourcing and Insourcing • Contract Writing and Negotiations • Service Integration and Management, Service Design • Service Delivery and Operations • Cost optimisation and P&L Management • Service Improvement • Software Licence Audits • Stakeholder and Supplier Management A pragmatic leader who delivers outcomes through end-to-end systems thinking, using the right sources of capability whether in-house, third party or contractors. Successes include: • Complete replacement of failing alliance structure for all technology services within a major utility including writing, reviewing and negotiating terms to success across multiple outsource organisations • Successfully led multiple outsource agreements globally, regionally and nationally • Providing structure, professionalism, strategy and performance management focused leadership • Core member of the leadership team for a highly complex outsource of inhouse network provision from CSC to AT&T comprising 250+ customers, 40+ countries, 560mn annual contract value. This resulted in cost savings to CSC of 5%-10% globally and created a modern Network Platform and standardised products for CSCs digital future • Developed a global standardised End User Product solution for CSC’s Customers called CSC MyWorkStyles • Improved Service whilst Reducing operational costs of circa 10m a year • Software license audit negotiations resulting in a beneficial outcome for both parties