Himanshu Manroa

Himanshu Manroa

Vice President - CX Measurement & Reporting| VOC Insights| CX Transformation| Research & Analytics|...
Mumbai, Maharashtra, India

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Work Experience

IDFC FIRST Bank

Vice President - CX Measurement and Reporting

2023-11-01 - Present

upGrad Campus

Guest Lecturer - Marketing, Analytics & Decision Sciences

2020-01-01 - Present

Datamatics

Associate Vice President - Head of Research, Analytics & CXM Solutioning

2020-09-01 - 2023-10-01

Great Learning

Guest Lecturer - Marketing & Retail Analytics, Analytics Industry Landscape

2018-07-01 - 2023-08-01

Willis Towers Watson

Head of Market and Client Insights India Operations

2018-01-01 - 2020-02-01

Datamatics Global Services

Lead Manager - Research & Analytics

2011-04-01 - 2011-11-01

Inventurus Knowledge Solutions

Director - Research & Analytics

2010-04-01 - 2011-03-01

Prudential Process Management Services

Assistant Manager

2005-09-01 - 2007-09-01

TNS

Senior Research Executive

2003-05-01 - 2005-09-01

Skills

commercial wholesale banking consumer financing banking services retail banking investment banking project financing

Languages

English